Flight delay and cancellation compensation, Jet2.com ONLY

marieo18

Hi - I am new to this Forum and also was not aware of the flight delay compensation until very recently. My friends and I were delayed on a Jet2 flight from Murcia to Belfast on 12th May 2012. In the end the flight was cancelled and we were brought to a local hotel and did not get flight until the next day. Do you think I would be able to claim compensation for this - the only thing is that I don't have the flight number, confirmation or the receipt for payment. What should I do? Can anyone help me please?

NoviceAngel

marieo18 wrote: »

Hi - I am new to this Forum and also was not aware of the flight delay compensation until very recently. My friends and I were delayed on a Jet2 flight from Murcia to Belfast on 12th May 2012. In the end the flight was cancelled and we were brought to a local hotel and did not get flight until the next day. Do you think I would be able to claim compensation for this - the only thing is that I don't have the flight number, confirmation or the receipt for payment. What should I do? Can anyone help me please?

Hi marieo18,

Welcome to our world of flight delays!

Firstly read Vaubans excellent guide, this should answer all your questions, and even the ones that you haven't thought about yet.

Then re-post in here any questions you have remaining.

Sounds like you may well have a claim!

Cheers,

NoviceAngel

howticklediam

When getting your pack together for court do you need to include whole documents or just the relevant pages?

marieo18

Hi Novice Angel


I know I may appear to be stupid but what is vaubans guide and where can I find it.

northwest1965

marieo18 wrote: »

Hi Novice Angel


I know I may appear to be stupid but what is vaubans guide and where can I find it.

https://forums.moneysavingexpert.com/discussion/5042802

Tyzap

howticklediam wrote: »

When getting your pack together for court do you need to include whole documents or just the relevant pages?

I included all documents in mine.

Vauban

howticklediam wrote: »

When getting your pack together for court do you need to include whole documents or just the relevant pages?

Whole docs, I'm afraid. How many trees ...

stevemej

Has anybody come up against Jet2 using:

"18. Hidden Manufacturing Defect
Discovery of a hidden manufacturing defect by the air
carrier (this is often noted by unusual failure of the
same aircraft part)"

This is the only remaining teh issue on the caa's list of get-outs.

Surely it's like your granny dying - You can only use the excuse a couple of times!

NoviceAngel

I'm pleased to say that this morning, I received the expected windfall payment.

:jDon't give up guys and girls:j

Cheers,

NoviceAngel

howticklediam

Vauban wrote: »

Whole docs, I'm afraid. How many trees ...

Thanks guys. It does seem a bit ridiculous, one of the OFT guidance docs on fair terms is over 80 pages.

One other thing, does any one know a good strategy for making sure the other side submit their papers on time? I think maybe a phone call on the last postage date to ask if they have their's ready for posting before I post mine. I wonder if it's worth it and if will make any difference. I suppose all defence solicitors are different, some will try it on while others will play by the book.