Flight delay and cancellation compensation, Jet2.com ONLY

David_e

AUDLEY_RESIDENT wrote: »

What is anyone else's take on this response (which I never received until January 2014)

Trying to read that huge block of text gives me a headache. If you have engaged Bott & Co to deal with your claim, there's probably not much point in second guessing their views anyway. The fact that they have taken the case on must be a positive sign.

AUDLEY_RESIDENT

I only took all the papers to Bott & Co yesterday by hand. They have not come back to me yet, so I am not sure what is happening. Just wanted everyone to see what Jet2 were saying about not being able to claim for flap problems. Hence my long text to ask anyone else what they though of the Jet2 response.

Vauban

AUDLEY_RESIDENT wrote: »

I only took all the papers to Bott & Co yesterday by hand. They have not come back to me yet, so I am not sure what is happening. Just wanted everyone to see what Jet2 were saying about not being able to claim for flap problems. Hence my long text to ask anyone else what they though of the Jet2 response.

It is a fairly predictable response. As others have said, Jet2.com play hard (though their arguments are as fundamentally flawed as any other airlines). Nothing will happen with your claim until the Huzar appeal is heard - sometime between April and July - so I wouldn't worry too much for now, as David says.

Paragraphs are great.

They really are.;)

JPears

Its probably a smokescreen. They are probably trying to appear to comply, belatedly, with CPR pre court "etiquette" As they have no proof of posting of September letter, this should cut no ice with a judge.
It is probably a hasty cut n paste/fill in the gaps as required, reply.

AUDLEY_RESIDENT

Point taken - next time I will punctuate with a paragraph or three! I was a shorthand typist in a former life!


Thanks for the update on the Huzar appeal hearing.

getdownmonkeyman

Jet2.com seem to have one of the bigger post counts on this this sub-forum!

I was delayed some four and a half hours going to budapest from Manchester. We were on the plane receiving a flight safety demo, when we were taken to another gate and left waiting like lemmings for a flight to leave some four and a quarter hours after scheduled departure.

Sent the template letter from here, with a relatively quick response citing 'unexpected flight safety shortcomings' My question is; is it a simple case of responding to their letter asking for a detailed response of the 'unexpected flight safety shortcomings', or is there a particular format to use?

Vauban

getdownmonkeyman wrote: »

Jet2.com seem to have one of the bigger post counts on this this sub-forum!

I was delayed some four and a half hours going to budapest from Manchester. We were on the plane receiving a flight safety demo, when we were taken to another gate and left waiting like lemmings for a flight to leave some four and a quarter hours after scheduled departure.

Sent the template letter from here, with a relatively quick response citing 'unexpected flight safety shortcomings' My question is; is it a simple case of responding to their letter asking for a detailed response of the 'unexpected flight safety shortcomings', or is there a particular format to use?

It is all in the FAQs on page one ...

JPears

Yes, ask for all the details. They will either tell you or refuse. Either way you will almost certainly need to start legal proceedings. Jet2 have an interesting fleet which always appear to suffer "unexpected flight safety shortcomings" or similar ECs with seemingly every delay, cancellation or DB, requiring you to take legal action.

azwilson

i have a claim that is due in the small claims court anytime soon against Jet2 for what seems the same flight from Malaga as mrscb.... ill let you know how i get on.

getdownmonkeyman

Vauban wrote: »

It is all in the FAQs on page one ...

Just to confirm, this is Centipede100's template letter?