Flight delay and cancellation compensation, Ryanair ONLY

Traveller108

Hi
It was FR123 on 17th, and FR1331 on 18th.
Thanks

Traveller108

I have just entered my details on EU claim for both flights and it says that I am not entitled to compensation for FR123 but AM entitled for compensation for FR1331.....confused!

glentoran99

Traveller108 wrote: »

I have just entered my details on EU claim for both flights and it says that I am not entitled to compensation for FR123 but AM entitled for compensation for FR1331.....confused!

Claim for the second one then

Traveller108

Thanks Glentoran. What's the best way to do this?

glentoran99

Traveller108 wrote: »

Thanks Glentoran. What's the best way to do this?

Simple way start would be use the resolver website, See how that goes and then take it from there, either a no win no fee firm or yourself via small claims

Traveller108

Brilliant! Thanks for your help. Will keep you posted

themass

Good luck, currently in battle with Ryanair and they dont move easily.

Justice13075

The only way to get them to move is issue a letter before action if you haven't already done so threatening court action if they don't pay up.

themass

Our claim for a refund as now gone to the Ombudsman where they have informed me they have have other complaints for the same flight, they use the initial complaint against the company and if it wins everyone is refunded, so maybe now it has more of a chance with others in the same boat, anyone else used this route.

Tyzap

themass wrote: »

Our claim for a refund as now gone to the Ombudsman where they have informed me they have have other complaints for the same flight, they use the initial complaint against the company and if it wins everyone is refunded, so maybe now it has more of a chance with others in the same boat, anyone else used this route.

Hi themass,

When you say ombudsman do you mean Bott & Co?