Flight delay and cancellation compensation, BA ONLY

4ze

sayling said:

4ze said:

good afternoon, BA recently refused my claim for delay compensation stating it was "due to Air Traffic Control restrictions. The delay was out of our control and caused unforeseen disruption to our schedule". 

I doubt their reasoning and my understanding is there is no way of knowing if this is the truth without appealing and that I would need to do that through the CEDR. Because there is a £25 if you lose through CEDR, I was wondering if anyone could offer their thoughts on whether I should proceed with the case or not? thanks for your help

There's a thread on flyertalk.com about delayed flights that might prove useful, but also worth bearing in mind that I've never heard of CEDR charging the fee

i will look for that thanks. 
It say on their website "£25 fee for unsuccessful cases, exceptions apply."