Flight delay and cancellation compensation, BA ONLY

eskbanker

dundee48 said:

My BA flight From ABZ-LHR was cancelled on April 20th around 6 hours prior to departure.It was the first BA flight out of ABZ that morning.I learned later that day the flight was cancelled because the last BA flight from LHR on April 19th was diverted to GLA the night before because of fog.This would have been my flight.
I was rebooked on flight later that day,arrived in LHR 6 hours later than i should have been.
Is a compensation claim likely or would it be outside airlines control?

No harm in trying, but I suspect that weather conditions adverse enough to divert an incoming flight would be viewed as extraordinary circumstances beyond the airline's control.  There's perhaps a debate to be had about whether or not they could have got the aircraft to ABZ in the morning but there may have been crew hours issues in doing so.

dundee48

eskbanker said:

dundee48 said:

My BA flight From ABZ-LHR was cancelled on April 20th around 6 hours prior to departure.It was the first BA flight out of ABZ that morning.I learned later that day the flight was cancelled because the last BA flight from LHR on April 19th was diverted to GLA the night before because of fog.This would have been my flight.
I was rebooked on flight later that day,arrived in LHR 6 hours later than i should have been.
Is a compensation claim likely or would it be outside airlines control?

No harm in trying, but I suspect that weather conditions adverse enough to divert an incoming flight would be viewed as extraordinary circumstances beyond the airline's control.  There's perhaps a debate to be had about whether or not they could have got the aircraft to ABZ in the morning but there may have been crew hours issues in doing so.

Thanks for reply,like you say,no harm in trying.

des1234

Hi, I’ve had two complaints with BA this summer, one was resolved in 4 weeks and I’ve just hit the 8 week mark with the other and heard nothing. Getting in touch with them is like trying to contact the other side, I wondered if anyone had any tips - phone numbers/email for customer relations??

silvercar

des1234 said:

Hi, I’ve had two complaints with BA this summer, one was resolved in 4 weeks and I’ve just hit the 8 week mark with the other and heard nothing. Getting in touch with them is like trying to contact the other side, I wondered if anyone had any tips - phone numbers/email for customer relations??

I've found a DM on twitter/ X a good way to get a response, though I've not tried it for complaints.