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Flight delay and cancellation compensation, BA ONLY

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Comments

  • veryintrigued
    veryintrigued Posts: 3,843 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Flight delayed for 3.25 hours last Sat.
    Announcement that it was as aircraft damaged by a vehicle.
    Case raised directly with BA Sat evening (through Exec club) and email received with a case reference.
    Sunday supporting evidence of meal at airport added.

    The delay looks official as I saved an Arrived Late screenshot of the landing time.

    Haven't looked through this thread extensively but will the fact the aircraft was damaged or that these flights (two of us) were booked on Avios hold this up?

    Thanks in advance folks.
  • Justice13075
    Justice13075 Posts: 2,008 Forumite
    Part of the Furniture 1,000 Posts
    How long after the arrival time did you actually arrive? at your destination. It's that time not the delay at the departing airport
  • veryintrigued
    veryintrigued Posts: 3,843 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Justice13075 wrote: »
    How long after the arrival time did you actually arrive? at your destination. It's that time not the delay at the departing airport

    Three hours ten minutes.
  • symphony63
    symphony63 Posts: 106 Forumite
    Ninth Anniversary Combo Breaker
    veryintrigued wrote: »
    Three hours ten minutes.

    What was the route?
  • veryintrigued
    veryintrigued Posts: 3,843 Forumite
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    edited 2 November 2018 at 8:21AM
    symphony63 wrote: »
    What was the route?

    A fully EU one. Barce to LHR
  • jackieblack
    jackieblack Posts: 10,520 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    veryintrigued wrote: »
    A fully EU one. Barce to LHW.

    Lanzhou Zhongchuan International Airport? :huh:
    2.22kWp Solar PV system installed Oct 2010, Fronius IG20 Inverter, south facing (-5 deg), 30 degree pitch, no shading
    Everything will be alright in the end so, if it’s not yet alright, it means it’s not yet the end
    MFW #4 OPs: 2018 £866.89, 2019 £1322.33, 2020 £1337.07
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  • Tyzap
    Tyzap Posts: 2,112 Forumite
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    jackieblack wrote: »
    Lanzhou Zhongchuan International Airport? :huh:

    Ha Ha Ha, pretty sure it will be LHR, a bit closer to home:)
    Please read Vaubans superb guide. To find it Google and then download 'vaubans guide'.
  • jackieblack
    jackieblack Posts: 10,520 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Tyzap wrote: »
    Ha Ha Ha, pretty sure it will be LHR, a bit closer to home:)
    Yes, me too ;):)
    2.22kWp Solar PV system installed Oct 2010, Fronius IG20 Inverter, south facing (-5 deg), 30 degree pitch, no shading
    Everything will be alright in the end so, if it’s not yet alright, it means it’s not yet the end
    MFW #4 OPs: 2018 £866.89, 2019 £1322.33, 2020 £1337.07
    2021 £1250.00, 2022 £1500.00, 2023 £1500, 2024 £1350
    2025 target = £1200, YTD £9190
    Quidquid Latine dictum sit altum videtur
  • veryintrigued
    veryintrigued Posts: 3,843 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Tyzap wrote: »
    Ha Ha Ha, pretty sure it will be LHR, a bit closer to home:)

    Pretty sure I amended the response two hours before you replied :)

    Anyone out there who can actually help with my original questions?
  • JPears
    JPears Posts: 5,111 Forumite
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    Damage to aircraft by third party is not usually and EC.
    Tickets bought using Avios should not disclude you from compensation.
    If you're new. read The FAQ and Vauban's Guide

    The alleged Ringleader.........
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