Flight delay and cancellation compensation, BA ONLY

scorpiouk

Vauban wrote: »

Not that I know of, but if you're reasonably confident you're above the 3 hour threshold then just make the claim in the usual way.

Thanks.

Inbound was delayed about 1h, resulting in missed connection.
(just not 100% on the reason for the late arrival)

Arrived at my destination +3h

Caz3121

you could try the NWNF free flight checkers (they account for connections too) examples EUClaim, Bottonline
Flightstats would not give you the reason for the delay anyway

scorpiouk

seem we were just under... was worth a look.

thanks

clur44

Has anyone on flight any luck with reply from BA agreeing to compensate them ??

Justice13075

It looks like although BA has told passengers they can claim for expenses they are saying nothing about Flight Cancellation compensation. Do you think they are going to try and claim Extraordinary circumstances

111KAB

Monarch had a similar (but lesser impact due to their size and duration of outage) problem two weekends in a row last summer on all their Birmingham flights.


Of course they initially claimed extraordinary circumstances ensuring they squarely put the blame on the 'responsible' third party. So the limited number of people who claimed was further diminished by Monarch's mis-information and it was only when a certain firm of solicitors started lodging claims that they held their hands up (to new claimants only of course) and admitted claims were valid.

NoviceAngel

I was surprised the news media didn't get a firm of solicitors to give advice to passengers, I also expected a few posts in here, while there's talk about how it's causing chaos - there has been very little about passengers rights, I noticed the queues of passengers trying to book overnight accommodation and thinking shouldn't someone at BA be organising that.

If it does turn out to be a power failure, then in my mind it wouldn't be an EC, BA should have appropriate contingency plans in place - just like a failure with any part of an aircraft.

Justice13075

Do we have any idea how many people are likely to be able to claim compensation lets say at 300 euro average each, big bucks. You can bet BA will fight it tooth and nail

DrA_Harrogate

It seems pretty clear that an essential bit of the airline went bang. That this bit was not on an aircraft is irrelevant and compensation payable. Hardly surprising that BA are keeping quiet about this of course. BA are of course at liberty to pursue a third party themselves

Alan_Bowen

Without full details, it is not clear what caused their systems, called ironically FLY, to fail but in the absence of any evidence to the contrary, I suspect and would expect everyone to make claims under EU261. They have around 360 flights a day, so the costs of EU261 and accommodation cost and meals will run into tens of millions.

Whatever disaster plans they had in place, and they do have them, they didn't work yesterday and management was noticeably absent for the first 7 hours at least. I hope they, and other airlines, learn from this, I feel sorry for the staff who were abused left right and centre when they were as much in the dark as everyone else