Flight delay and cancellation compensation, Tui/Thomson ONLY

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  • DUKE
    DUKE Posts: 7,360 Forumite
    First Anniversary Combo Breaker First Post I've been Money Tipped!
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    DUKE wrote: »
    Anyone else on TOM7776 Dec 10 from BHX-AGP?

    We were supposed to fly at 5.55am, but didn't take off until 7.30pm. The weather was bad (snow), but other flights landed & took off well before we did.

    Thomson/TUI reps said the reason our flight was delayed for so long was because crew got sent home & we had to wait for another lot to arrive.

    Very pleased to announce that the adjudicator from CEDR voted in my favour & have directed TUI to pay me 800 euro. Thanks all.
  • JPears
    JPears Posts: 5,086 Forumite
    Name Dropper First Anniversary First Post Combo Breaker
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    Well done, so far......
    Now the battle is getting the money.....
    If you're new. read The FAQ and Vauban's Guide

    The alleged Ringleader.........
  • claireodonnell1989
    claireodonnell1989 Posts: 14 Forumite
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    Hi,
    What are people’s experiences with winning a claim from thomson through CEDR?
    We’ve been awarded £2400 (euros I know but not on my keypad!) and the deadline was yesterday and we’ve had no response.
    Surely I’ve done my chasing, if we’ve won why are waiting now on thomson? What’s the next action we can take?
    Thanks
  • Caz3121
    Caz3121 Posts: 15,546 Forumite
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    please re-post on the Thomson thread. If you read the last few pages on there you will likely find similar questions
  • cletus1
    cletus1 Posts: 55 Forumite
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    My case has gone to court and they are resisting the claim

    they have been limited with the truth in the court paperwork
  • Justice13075
    Justice13075 Posts: 2,008 Forumite
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    On my keyboard if you press Ctrl, Alt and the number 4 you get the €
  • pfogg
    pfogg Posts: 4 Newbie
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    Is this for the flight from Montego Bay to Manchester
  • Alan_Bowen
    Alan_Bowen Posts: 4,850 Forumite
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    pfogg, I think the previous post is indeed about a flight from Montego Bay but you are running out of time to start legal action. You cannot afford to wait and see what happens, and it won't be resolved in time anyway, because in June this year your rights are extinguished and any claim is lost
  • claireodonnell1989
    claireodonnell1989 Posts: 14 Forumite
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    i am on my phone
  • claireodonnell1989
    claireodonnell1989 Posts: 14 Forumite
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    Hi,
    What are people’s experiences with winning a claim from thomson through CEDR?
    We’ve been awarded £2400 (euros I know but not on my keypad!) and the deadline was yesterday and we’ve had no response.
    Surely I’ve done my chasing, if we’ve won why are waiting now on thomson? What’s the next action we can take?
    Thanks
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