Flight delay and cancellation compensation, Tui/Thomson ONLY

DUKE

DUKE wrote: »

Anyone else on TOM7776 Dec 10 from BHX-AGP?

We were supposed to fly at 5.55am, but didn't take off until 7.30pm. The weather was bad (snow), but other flights landed & took off well before we did.

Thomson/TUI reps said the reason our flight was delayed for so long was because crew got sent home & we had to wait for another lot to arrive.

Very pleased to announce that the adjudicator from CEDR voted in my favour & have directed TUI to pay me 800 euro. Thanks all.

JPears

Well done, so far......
Now the battle is getting the money.....

claireodonnell1989

Hi,
What are people’s experiences with winning a claim from thomson through CEDR?
We’ve been awarded £2400 (euros I know but not on my keypad!) and the deadline was yesterday and we’ve had no response.
Surely I’ve done my chasing, if we’ve won why are waiting now on thomson? What’s the next action we can take?
Thanks

Caz3121

please re-post on the Thomson thread. If you read the last few pages on there you will likely find similar questions

cletus1

My case has gone to court and they are resisting the claim

they have been limited with the truth in the court paperwork

Justice13075

On my keyboard if you press Ctrl, Alt and the number 4 you get the €

pfogg

Is this for the flight from Montego Bay to Manchester

Alan_Bowen

pfogg, I think the previous post is indeed about a flight from Montego Bay but you are running out of time to start legal action. You cannot afford to wait and see what happens, and it won't be resolved in time anyway, because in June this year your rights are extinguished and any claim is lost

claireodonnell1989

i am on my phone

claireodonnell1989

Hi,
What are people’s experiences with winning a claim from thomson through CEDR?
We’ve been awarded £2400 (euros I know but not on my keypad!) and the deadline was yesterday and we’ve had no response.
Surely I’ve done my chasing, if we’ve won why are waiting now on thomson? What’s the next action we can take?
Thanks