Flight delay and cancellation compensation, Tui/Thomson ONLY

jacqhale

We had some good news this morning! Letter from the court saying as Thomson did not reply to the claim form they are being ordered to pay us our compensation, interest and expenses. Comes to about £1900 for the 4 of us, it was a Rhodes > Bristol flight back in May 2017. I have no idea how long it will take them to pay but it's a step in the right direction at least.

legal_magpie

It’s very unusual for Thomson to miss a court deadline. You can enforce the judgment whenever you like. You don’t have to wait for them to pay. Get the sheriff to levy on an aircraft!

JPears

Did you apply for judgement by default?
Remember Thomson could still apply for set aside, but they would have to provide the judge with good reasons.
Time takne to get money?
As long as you let them.
You may need baliff/sheriff to get payment. Lets hope not.

pfogg

Did anyone travel on the Thomson flight from Montego Bay to Manchester on 21st June 2012? If you did, have you got the flight number, and have you made a claim for the delay? Thanks

davestones

I have won a case against TUI on CEDR on 25 Jan and TUI uploaded a letter confirming this and asking for bank details. I sent these and it marked the case settled however they are yet to pay, I have also sent them a chaser email to their flight delay claims email addresss with no response.

What is the next step in getting them to pay? Do I have to start a court action or is there any other mechanism I can twist their arm with? Social media seems useless as they have just referred me to their email address in the past!

smartly

Email their legal department, it has been posted before if you search.

JPears

Let CEDR know that they have not paid. They can't/won'tdo anything much. And then progress your complaint to the CAA.

mooretr

Re Flight 616 BHX - LRM
CEDR found in my favour this morning. CEDR process has been quite painless. Now to get them to pay up the compensation!

JPears

Good luck - see posts above!

wilding45

CEDR has found in my favour and have notified me that they are in meetings with TUI about why they have not paid agreed amounts .

In my case CEDR did not have to make a ruling as the airline offered to pay a fixed sum - which is overdue. I may therefore have to go to court anyway - so the best solution is probably to send letter before actoion stating that you would like to mediate but have heard that offers are made and not honoured so you will be going to court unless the money appears. You should not be looked down on by the court as the other side do not deserve the benefit of the doubt.