Flight delay and cancellation compensation, Tui/Thomson ONLY

sandramay

sonners wrote: »

Hi folks! This is my first post, but I've been gleaning lots of useful info from this forum over the last couple of months - so thank you. I'm after a bit of advice. I initiated a flight delay compensation against Thomsons via their website on an 29th, and received a letter on Feb 12th which said they would endeavour to investigate and respond within 28 days. Well, 28 days have been and gone and I've received no further correspondence. Should I start bugging them or should I be patient?

I'm claiming due to a 25 hour delay on TOM113 from Punta Cana to Manchester on Dec 15th 2014, caused by a technical fault on the aircraft's weather radar gizmo (I can't remember the technical term...) If anyone else from this flight is claiming I'd be keen to hear of any progress!

Well bad news I"m afraid I sent my claim off on the 17th Dec for this flight and i was told last week that we would not get compensation due to the Technical fault being a manufacturing defect! I am still awaiting the official letter, but we have now put this in the hands of a no win no fee company. It seems now they are trying to wriggle out of paying on technical faults by quoting this latest load of !!!. We will be prepared to go to court if they don't pay up, I'd rather get something rather than nothing for my satisfaction. Feel free to PM me if you want any info.:mad:

mummys3boys

Hi just wondering if it is worth complaining about our delay we had back in 2006 from Sri lanka to gatwick. We were delayed 17 hrs due to a hold door falling off after take off from gatwick coming to Sri lanka!

JPears

mummys3boys wrote: »

Hi just wondering if it is worth complaining about our delay we had back in 2006 from Sri lanka to gatwick. We were delayed 17 hrs due to a hold door falling off after take off from gatwick coming to Sri lanka!

Alas, in a word, no.

richardw

sandramay wrote: »

.....due to the Technical fault being a manufacturing defect!....

Please advise Boeing or Airbus of this with the aircraft registration, use flightstats and plane finder to get the reg.

sandramay

richardw wrote: »

Please advise Boeing or Airbus of this with the aircraft registration, use flightstats and plane finder to get the reg.

BOEING 767-300 REG :G-OBYH Hope this is right.

mackers88

I,d be interested to know if anyone on this flight got anywhere with Thomson.
I,ve just 2 weeks ago put in a court claim before the 6 years were up.
Might need some help on here if that's Ok

richardw

sandramay wrote: »

BOEING 767-300 REG :G-OBYH Hope this is right.

Please let Boeing know the full details about what Thomson are saying about their manufacturing defects.

batman44

richardw wrote: »

Please let Boeing know the full details about what Thomson are saying about their manufacturing defects.

Very bad workmanship if you ask me!

If i were boeing I would be sueing for defamation of reputation!

111KAB

To:

Boeing Commercial Airplanes
PO Box 3707
Seattle
Washington
98124
United States


Dear Sirs,

On 15th December 2014 I was due to fly on flight TOM113 from Punta Cana to Manchester. This was a flight to be operated by Thomson, a UK based airline.

The flight was delayed by 25 hours so I subsequently submitted a claim to Thomson as EU laws permit same if the flight was delayed beyond 3 hours.

Thomson have refused to pay the claim as they state there was a manufacturing defect with the plane concerned and as such they are not responsible. Following research I have ascertained the plane in question was a Boeing manufactured by yourselves. The UK registration is G-OBHY, a B763 Aircraft, model 767, construction number 28883.

As there was a ‘manufacturing defect’ (as advised by Thomson) with this plane/component of same I write to advise that I hold Boeing responsible for the 25 hour delay to my flight and put you on notice that it is my intention to advise the CAA (Civil Aviation Authority) of the ‘manufacturing defect’ and I reserve the right to pursue an action in the UK courts against yourselves in respect of the losses I incurred.

Should you not wish me to take this action I would be obliged to receive your response by return.

Yours etc.

Vauban

Don't forget to CC the CAA as well!