Flight delay and cancellation compensation, Tui/Thomson ONLY

Camaro3

Don't trust emails, but send recorded delivery to:
EU Delay Claims,
Thomson Airways,
Wigmore House,
Wigmore Lane,
Luton.
LU2 9TN

matt2baker

Thanks - I have that address, so will use that - as you say, emails to them are untrustworthy - much like the recipient......

Kew73

Not posted for a while but have been keeping an eye on developments here and, needless to say, am delighted with Friday's result.

Was about to write to the Court to request that the stay is lifted for my claim (for both Huzar and Dawson) but having dusted off the paperwork, the last correspondence from Liverpool CC ordered that 'By no later than 14 days following the delivery of a judgement of the Supreme Court...the Defendant shall write to this Court seeking further and consequential directions'. Is this basically saying that Thomson need to let the Court know what thy plan to do as a result of the Supreme Court decision (ie: pay up or go to Court?). If so, i'll hang fire. Thanks

JPears

Erm, you trust Thomson to notify the court?
I'd be in touch with both court to get a hearing date, and Thomson, to ask politely to pay up before it goes to court.

tracylou

matt2baker wrote: »

Anyone care to enlighten us? Please?!

I've emailed Thomson through their website and always got a reply. Just click on Contact Us > Holidays & Flights > After Travel > Email Us. This opens a page where you need to fill in your details, eg. name, flight reference, date of travel etc. Select flight delay from the drop-down topic box and leave your comments.

You'll receive an automatic standard reply soon afterwards aiming to get back to you within 28 days. They've usually got back to me well within that time limit, but that was before the recent Supreme Court ruling. They're probably very busy at the moment, lol.

Hope this helps.

Kew73

JPears wrote: »

Erm, you trust Thomson to notify the court?
I'd be in touch with both court to get a hearing date, and Thomson, to ask politely to pay up before it goes to court.

Not proactively but I thought they would comply with an order from the Court? Are there consequences for them if they don't?

legal_magpie

No consequences except possibly a rebuke. The Court file will sit in the cabinet unless someone does something. It's your case so it's in your interests to write to the Court and tell them. Ask them to refer the case to a District Judge for further consideration.

Kew73

legal_magpie wrote: »

No consequences except possibly a rebuke. The Court file will sit in the cabinet unless someone does something. It's your case so it's in your interests to write to the Court and tell them. Ask them to refer the case to a District Judge for further consideration.

Thanks for the clarification. I'll request that the stay be lifted with immediate effect...in fact, more or less the same letter I sent in June. I'll send by email and cc Thomson.
Thanks again!

louloo22

can anyone help me find flight stats for a delayed flight in 2011. I dont know if i can claim but it really annoys me they can leave a whole family overnight in a foreign airport and all we had was a bread roll we had to queue for! compensation would be nice but i dont know where to start. I have tried to find the FAQ TIA

111KAB

louloo22 wrote: »

can anyone help me find flight stats for a delayed flight in 2011. I dont know if i can claim but it really annoys me they can leave a whole family overnight in a foreign airport and all we had was a bread roll we had to queue for! compensation would be nice but i dont know where to start. I have tried to find the FAQ TIA

Did it list on flightstats.com?