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Flight delay and cancellation compensation, Tui/Thomson ONLY

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  • Caz3121
    Caz3121 Posts: 15,840 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    it is a holding letter, you should hear more from them with the next couple of months
  • Caz3121 wrote: »
    it is a holding letter, you should hear more from them with the next couple of months

    Thanks for this. I assumed as much, just wanted to know if anyone else had received it, or if their first communication was a rejection.
  • Update on my court appearance: The District Judge awarded us costs while allowing Thomson's stay. The Judge was very irritated Thomson wasted court time when the application to Stay could have been made on paper. The Judge gave Thomson 21 days to pay costs - by 4pm today.

    Marked my calendar for today. 4pm came and went. No payment from Thomson. Phoned them. 'You'll have it tomorrow' stroppy customer claims manager said. I pointed out Thomson are in breach of the Court order and have shown utter contempt for the Court, which I will point out to the Judge when we get back to court.

    I saw the BBC One programme The Sheriffs are Coming when they visited Thomson's Luton HQ to collect a debt. The Sheriffs' visit cost Thomson hundreds of pounds extra. If there's no payment tomorrow I will instruct the Sheriff.
  • smartly
    smartly Posts: 98 Forumite
    Tenth Anniversary 10 Posts
    If there's no payment tomorrow I will instruct the Sheriff

    You can't without taking it to High Court.
  • JPears
    JPears Posts: 5,111 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Bumped to the top for those incapable of reading/taking notice of sticky or desperate to start ANOTHER new thread.
    If you're new. read The FAQ and Vauban's Guide

    The alleged Ringleader.........
  • legal_magpie
    legal_magpie Posts: 1,194 Forumite
    Part of the Furniture 1,000 Posts
    Jerry2014 wrote: »
    If there's no payment tomorrow I will instruct the Sheriff.
    And only if it's for more than £600
  • Hi, whilst travelling back from Turkey in August we had a 3 hr 36 mins delay in coming back due to a technical error with one of the plane's engines.

    I wrote to Thomsons using the template letter from this website and have finally received a response them.

    Their reply is 3 pages long setting out various court cases and basically stating that we have no claim as it wasn't their fault that there was a problem with the engine!

    I would like to know where we go next with this as to who I should write to etc.

    Many thanks for reading.

    Regards

    Lisa
  • Vauban
    Vauban Posts: 4,737 Forumite
    Part of the Furniture Combo Breaker
    Lisa: you should keep an eye out for the Supreme Court's decision on the Huzar case - which is expected next month. In the meantime, have a read of my guide - details below - which explains everything you need to do to pursue your (likely entirely valid) claim.
  • nicki_d987
    nicki_d987 Posts: 33 Forumite
    Part of the Furniture Combo Breaker
    edited 31 October 2014 at 12:09PM
    The supreme court has refused permission for the airlines to appeal BOTH Huzar and Dawson cases.

    :j:j:j:j:j:j:j
  • Gorbar
    Gorbar Posts: 111 Forumite
    Just read on Bott & Co Face book, they have lost their appeal, both Huzar & Dawson:
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