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Flight delay and cancellation compensation, Tui/Thomson ONLY

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  • Hi
    Can anybody advise on the delay approx. 6/1/2008 from Tunisa to Newcastle with Thomson I can remember been given a sandwich and water and no rep on hand I'm looking to put a flight delay claim in, has anybody else?
  • David_e
    David_e Posts: 1,498 Forumite
    Part of the Furniture Combo Breaker
    JPB2 wrote: »
    Hi
    Can anybody advise on the delay approx. 6/1/2008 from Tunisa to Newcastle with Thomson I can remember been given a sandwich and water and no rep on hand I'm looking to put a flight delay claim in, has anybody else?

    Have you looked on the "Flight delay and cancellation compensation, Thomson ONLY" thread?
  • David_e
    David_e Posts: 1,498 Forumite
    Part of the Furniture Combo Breaker
    edited 4 November 2013 at 9:11PM
    matt2baker wrote: »
    A cynical person might wonder if and at what level Thomson are involved with CEDR

    I am trying to ask a question vaguely along those lines via their "contact us" page, but it won't let me.

    http://www.cedr.com/contact/

    Can I suggest that we all try and maybe someone at CEDR will realise they are being used.
  • Gromit22
    Gromit22 Posts: 13 Forumite
    Kew73 wrote: »
    Congratulations - great result! Just wondering if this is from the flight in 2008? Did Thomson write a letter to the court asking for it to be stayed (before they decided to settle obviously!)? Thanks
    Hi Kew73, Yes, this was from our flight in 2008. However, I did claim in 2008 and Thomson replied that we were not covered as on a 'package holiday'. A blatant lie, compounded by the fact that Thomson have changed their defense several times. It was just fortunate that I had saved all my notes and correspondence from 2008. :rotfl:
  • Wondering if anyone can help. I've got a hearing against Thomson coming up at the end of the month, after 1.5yrs in limbo (our case got lost by the courts!).

    My claim and Thomson's defense were submitted last year sometime and we've just exchanged witness statements (which is in its self enlightening as I suspect their EC argument wouldn't hold just based on their own evidence!). I've just seen the Huzar judgement and would like to rely on that in my arguments (along with the other DJ cases that someone mentioned a page or two back if needed). Do I need to make Thomson/the Court aware prior to the hearing that I'd like to use these judgments?

    Or do I just take copies with me to court and hand them out there? I suspect the judge would prefer if I exchanged anything I'd like to rely on earlier rather than later but wanted to see what others have done/what is actually the done thing!
  • Vauban
    Vauban Posts: 4,737 Forumite
    Part of the Furniture Combo Breaker
    Send it to the court in advance, copied to the airline, and take an extra copy or the judge on the day.
  • Caz3121
    Caz3121 Posts: 15,837 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    start with the FAQs and you will see how you can check the times on Flightstats. Whether you can claim will depend on the reason for the delay
  • dp2603 wrote: »
    Just google Dawson v Thomson Airways, Case No. 2QZ57244.
    l have read the report on dawson v thomson and the link to a solicitors website who seem to think this will be thrown out at appeal as this decision was made by a respected judge and unlikely to be overruled but the problem l have is do l proceed with the nba and wait for the outcome or carry on with court proceedings l would appreciate any advice annyone can give me.thanks
  • catoutthebag
    catoutthebag Posts: 2,216 Forumite
    Due to work commitments, I've been out of sorts with the latest developments, apart from Thomson seemingly coughing up s**t loads now!

    The excuse given by them initially were not EC (our flight was used as a rescue flight to pick up 'stranded' passengers at another airport on the return leg of our holiday).

    Sent the initial letter(s), with the usual NCB letter(s), only, a couple months back, them saying that they had investigated and the 'root cause' on the delay was something relating to security and unaccounted baggage, and therefore being told we could not claim.

    Our total delay I think was just over 4 hours, and maybe only a quarter of that I estimate was the 'root cause' explanation given.

    So we've been on ice since.

    Has anyone been in a similar situation?

    Any advice if it's worth persuing with them, citing (what?) evidence?

    Or, just handing the reins over to a no win no fee (and if so, any recommendations...there's a thread on eu claim, which I've not fully read, but starts off rather disturbingly).
  • zzx
    zzx Posts: 36 Forumite
    Gromit22 wrote: »
    Hi Kew73, Yes, this was from our flight in 2008. However, I did claim in 2008 and Thomson replied that we were not covered as on a 'package holiday'. A blatant lie, compounded by the fact that Thomson have changed their defense several times. It was just fortunate that I had saved all my notes and correspondence from 2008. :rotfl:

    Shall we gather evidence from all those with whom Thomson have chnged their defence/ Then approach CAA and insist on enforcement.
    In my case Thomson signed the Statement of Truth with a n erroneous defence which, when disproved, they altered. If shown to be chronic this is an abuse of Court process.
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