Flight delay and cancellation compensation, Thomas Cook ONLY

Justice13075

It's best to send it by post and get proof of posting from a post office, you don't need to use special or recorded delivery. Did the 2 checks reveal you are due compensation?

adam0412

Yes I did the checks and it says we are eligible for the claim!. This is how the letter looks now...

Dear Sir or Madam,



Re: Compensation claim for delayed flight - Notice Before Action.



Booking reference: *******



Passengers:



************



************





Further to the letter of complaint, we have not received a satisfactory response to the compensation claim for flight TCX2019 on 16/06/2016.



The judgement of the Court of Justice of the European Union in Tui & others v CAA confirmed the applicability of compensation for delay as set out in the Sturgeon case. This
has been subsequently acknowledged by UK courts, including the Supreme Court recently. As such, we are seeking compensation under EC Regulation 261/2004 for this delayed flight. You neither settle the claim in full nor provide a full and satisfactory defence to the claim within 14 days of the date of this letter, I reserve the right to issue legal proceedings without giving you further notice in writing.


Yours faithfully,


******* & *********

Is this fit for the purpose?

Justice13075

Are you sure euclaim says you are not due compensation

adam0412

EUclaims said we are due compensation of 400 euro's per passenger.

Justice13075

Strange give me the flight details you entered

adam0412

Are we due more or something, or nothing at all?

Details are...

date of flight - 16-06-2016
flight - TCX2019

Justice13075

When I put those details into euclaim it comes up you are not due compensation, you do it again

adam0412

Sorry I seemed to use another site than EUclaims! Yes it does seem to say were not eligible? However we did not get off the plane for bang on 179 minutes as Thomas Cook claims?

Justice13075

What did bottonline say?

Justice13075

The time is measured by the time the aircraft doors are opened. Somebody on here will have access to that info and no doubt will give you the time