Flight delay and cancellation compensation, Thomas Cook ONLY

111KAB

bluenose33 - was this in respect of a €600 claim for just one passenger?

David_e

Vauban wrote: »

What do you think the CAA will say/do for you, BeakerT?

Clue: Foxtrot Alpha

jonny1570

hi i have emailed thomas cook twice and have recieved a reply that there is nothing more can be done,I was delayed on a thomas cook flight from calgary to manchester in dec 2009 for 5 hrs,but as of it being 5 years ago i dont have any tickets or flight confirmation surely they would have the booking in my name still,or is there nothing i can do to claim now,i have checked my credit cards and think i paid for this with a prepaid card from canada but cant find anything for this now,any help please

111KAB

jonny1570 wrote: »

hi i have emailed thomas cook twice and have recieved a reply that there is nothing more can be done,I was delayed on a thomas cook flight from calgary to manchester in dec 2009 for 5 hrs,but as of it being 5 years ago i dont have any tickets or flight confirmation surely they would have the booking in my name still,or is there nothing i can do to claim now,i have checked my credit cards and think i paid for this with a prepaid card from canada but cant find anything for this now,any help please

1) Post should be on TC thread
2) Google SAR and go from there
3) Issue court claim sooner rather than later.

Haz1946

Can anyone tell me if they have had a successful claim from Thomas Cook for the following flight delay.
Flight TCX3K leaving Manchester to Toronto on 07/08/2010 we should have left at 15-45pm
I have been sent to CAA and back to Thomas Cook and back again to CAA
And Thomas Cook still say no
We were put on a small plane which was horrid
Thankyou

111KAB

Haz1946 - post should be on Thomas Cook thread. CAA are a total waste of time by the way.

ribenaberri

Hi,
I am not sure if anyone else has asked about this, I have searched for any threads or replies and have only found one but with no replies!


I have contacted Thomas Cook and they have asked for proof of flying i.e. tickets etc. or they will not progress. As we flew four years ago I no longer have them and as my partner booked it by email he has deleted the emails (I would have kept them). Do I still stand a chance of compensation and if so what do I need to do next?


Any help would be great as I can not find any info anywhere regarding this!


Thank you :0)

Vauban

This is covered in my recent guide - link from the sticky.

David_e

ribenaberri wrote: »

I am not sure if anyone else has asked about this, I have searched for any threads or replies and have only found one but with no replies!

It's in the guide as "Do I need a boarding pass to claim?"

spaceaarvark

111KAB wrote: »

Haz1946 - post should be on Thomas Cook thread. CAA are a total waste of time by the way.

Feeling the strain KAB?
This is the TC thread!
(or am I being foolish, and it was moved here by a moderator?)