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Flight delay and cancellation compensation, Thomas Cook ONLY

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  • richardw
    richardw Posts: 19,459 Forumite
    Part of the Furniture 10,000 Posts
    Posts are not advice and must not be relied upon.
  • pretzelnut
    pretzelnut Posts: 4,301 Forumite
    Is this all i need to put in the SAR: (I'm not sure how to word it to make sure they send me EVERYTHING, i only want my booking reference number, lol)

    Please supply the information about me that I am entitled to under the Data Protection Act 1998 relating to:
    All information you hold on record, in digital or paper format including phone conversations, about myself since 01/01/09 until the present day.
    :TIs thankful to those who have shared their :T
    :T fortune with those less fortunate :T
    :T than themselves - you know who you are!
    :T
  • southy1
    southy1 Posts: 23 Forumite
    Had an email from Bott & Co yesterday they have started court proceedings

    Yay fingers crossed
  • steve1500
    steve1500 Posts: 1,460 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    pretzelnut wrote: »
    Is this all i need to put in the SAR: (I'm not sure how to word it to make sure they send me EVERYTHING, i only want my booking reference number, lol)

    Please supply the information about me that I am entitled to under the Data Protection Act 1998 relating to:
    All information you hold on record, in digital or paper format including phone conversations, about myself since 01/01/09 until the present day.


    That will do fine They will want £10 from you & proof id copy of a utility bill should do. Send it to Peterborough
    Private Parking Tickets - Make sure you put your Subject Access Request in after 25th May 2018 - It's free & ask for everything, don't forget the DVLA :D
  • fossman
    fossman Posts: 364 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    fossman wrote: »
    Corfu to East Midlands (26 August 2013) 6.5 hour delay

    Just had a reply to my letter asking for the explanation of the technical nature, basically they have sent me the same response that I had already received.

    Have spoken to my House Insurance again and they are sending me a claim form, when they receive it back if they think I've got 51% or more chance of winning they will take the claim on.
    Cashback earned
    Quidco : £858 :)
    Pigsback : £20 and a Beatles CD.
  • Just got back from losing my case against Thomas Cook this afternoon.
    The judge agreed that extraordinary circumstances was valid. More worryingly in his summing up he told me that had I won on the EC, I would have still lost. He said that I and other claimants can not seek compensation by taking the Air Carriers to Court though the small claims court. I had to go through the Civil Aviation Authority. Even though the CAA would not take it on because the flight was from Green to the U.K.not the other way around. He said said that I could try for a Judicial review into the CAA.

    One little crumb for me was that Thomas Cooks Solicitor asked for £390.00 costs against me for railfare's and hotel bills for him self and the two witness'es. The judge refused all costs. He said that at the moment Thomas Cook were looking to stamp on any individual who tries to bring a case against them and that Thomas Cook could afford the costs.
  • Their EC was a good one, damage to engine. I only found this out after taking Thomas Cook to Court and reading it in their defence papers. Thomas Cook had refused to give the reason for the EC until that time. My EC was on the same Aircraft so not on my flight but two flights earlier (about 12 hours). I had to go for it so I don't feel too bad.
  • VOB72
    VOB72 Posts: 80 Forumite
    taxidirect wrote: »
    Their EC was a good one, damage to engine. I only found this out after taking Thomas Cook to Court and reading it in their defence papers. Thomas Cook had refused to give the reason for the EC until that time. My EC was on the same Aircraft so not on my flight but two flights earlier (about 12 hours). I had to go for it so I don't feel too bad.

    Sorry to hear this Taxi. Very worrying about the judges view on individuals not claiming through small claims court. He is obviously out of touch. TC have claimed this in their defence against me too, and I will be quoting the McDonagh case. Did you quote this in your case/on the day? And did they have Trav Law acting on their behalf in the run up to the hearing or was it their in-house team?
  • steve1500
    steve1500 Posts: 1,460 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    taxidirect wrote: »
    My EC was on the same Aircraft so not on my flight but two flights earlier (about 12 hours). I had to go for it so I don't feel too bad.


    But that is surely knock on that should be a gimme
    Private Parking Tickets - Make sure you put your Subject Access Request in after 25th May 2018 - It's free & ask for everything, don't forget the DVLA :D
  • Yes it was Travlaw and no the judge would have done of the Knock-On part. He told me I could not use it against them as it was the same plane. I did quote McDonagh case but he would have none of it.
    One thing made me think. If the Judge says that people cant use the Small Claims Court of do this type of case then why do they accept the case when you first take it out. Maybe I should ask for my money back.
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