Flight delay and cancellation compensation, Thomas Cook ONLY

hippychicky

so sorry to ask but have read the last 20 pages, page one and have also done a thread search and i can't see the current email address for thomas cook at all. Please can someone point me in the right direction as have now given up with the caa and want to send nba.
many thanks

blondmark

hippychicky wrote: »

so sorry to ask but have read the last 20 pages, page one and have also done a thread search and i can't see the current email address for thomas cook at all. Please can someone point me in the right direction as have now given up with the caa and want to send nba.
many thanks

A Letter Before Claim e-mailed to the Defendant may be ruled inadmissible in the absence of their written agreement to be served in this way. Therefore you should write your letter warning of court action and post it either to the registered office or to any other office that has a close connection to your claim.

hippychicky

Thanks blondmark I wasn't aware of that .I will send the letter to Bradford as that's where their last reply to me came from.

jmstar55

I didnt realize! All my correspondence with TC has been by email with one particular Customer Services person. There must have been 14+ emails back and forth over a 2 month period. I finally emailed the NBA on the 5th April to the person I have been dealing with... so I need to put it in writing and post it?

I seem to remember from previous posts on this thread that its the Peterborough address tha letters are sent to, is that right?

Thanks!

allybee13

Can anyone help with a response to post #1326 please?

Would appreciate the help if you can spare the time.

Thanks

Vauban

allybee13 wrote: »

Can anyone help with a response to post #1326 please?

Would appreciate the help if you can spare the time.

Thanks

Ally,

If you are asking whether to give TC more time or not before you commence legal action, I think the answer is that it is entirely up to you. If you believe they are dealing with your case sincerely, give them more time. If you think they are giving you the run around, write them a NBA. But only do the latter if you are genuinely going to take them to court.

Vauban

sammybee

hi im stuck at the first hurdle, i cannot find my flight number on the link, i have the ticket for my flight from manchester to dalaman turkey on 20th sept 2008 at 16.10 ... TCX147K this flight was on time.
but the one i need to claim for i cannot find info/ or ticket for the return 10 days later at about 10 pm which had a 4 hour delay from dalaman back to manchester (no plane for us):cool:
any link s or ideas please x thanx s

Ich_2

If you have no details how are you going to possibly prove to a court you were on the flight?

Vauban

sammybee wrote: »

hi im stuck at the first hurdle, i cannot find my flight number on the link, i have the ticket for my flight from manchester to dalaman turkey on 20th sept 2008 at 16.10 ... TCX147K this flight was on time.
but the one i need to claim for i cannot find info/ or ticket for the return 10 days later at about 10 pm which had a 4 hour delay from dalaman back to manchester (no plane for us):cool:
any link s or ideas please x thanx s

I've checked on flight states for 28th through to the 1st October. There's no TC flight for 10pm, or any flight showing delays more than a couple of hours.

If you don't have any more details, I think you'll have to drop this.

supermum4

hi ok just filling in the court claim and I just want to check the address I need to put on I have Thomas cook, 2-4 Goodwin street, Bradford, west Yorkshire, bd1 2st. can anyone confirm this is the correct address please? cheers guys