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UK-passport.net

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  • I have to say I have just fell for the same website DOH:mad:. It is not made clear when you click on the link as it takes you directly to the application page!!! I have asked for a refund just need to keep my fingers crossed :(
    DMP started 1st July 2012
    Total debt £24,000 :(
    Balance at 17/04/17 £3496
    Total Paid to date £12000 :beer:
    DFD Dec 2017 :money:
    4 1/2 years in and all is well feeling good:j
  • mo786uk
    mo786uk Posts: 1,379 Forumite
    blackhat wrote: »

    What do you think?

    I am preety sure 100% of their traffic will come from the adverts anyway
  • Pollycat
    Pollycat Posts: 35,749 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Savvy Shopper!
    I have to say I have just fell for the same website DOH:mad:. It is not made clear when you click on the link as it takes you directly to the application page!!! I have asked for a refund just need to keep my fingers crossed :(

    Really?

    Read post #124 dated 22/5/2013 (on page 7).

    This says that the website - which originally took you to the application page - now takes you to a page that clearly says this:
    What you get from our services that the IPS do not offer:
    • Application Checked for errors & omissions
    • Instant Email Confirmation
    • 24/7 Online Support & Telephone support
    • Web Site available 24/7
    • Telephone Application Service
    Our service is not connected to or affiliated with the Passport Office or any UK Government department. Our service fee (Standard £40.00 / Express £45.00) is payable on completion of the form on this website, but you will not be required to pay the passport application fee until you receive and return the printed copy of your application from IPS. The services on this website may also be available without charge from other sources.

    The same point - that the page you get to after following the link from Google does make it clear that it's not the official website - is also made in post #146.
  • sorry have to disagree as when I clicked on the link yesterday took me straight to application page which did not make it clear. Not blaming anybody my own stupid fault but it is misleading and I suspect it is deliberately set up like that. :eek:
    DMP started 1st July 2012
    Total debt £24,000 :(
    Balance at 17/04/17 £3496
    Total Paid to date £12000 :beer:
    DFD Dec 2017 :money:
    4 1/2 years in and all is well feeling good:j
  • blackhat wrote: »
    Hey everyone,

    Im the latest sucker to fall for this website and im so annoyed with myself that i didnt read the full website but even more annoyed that they can get away with this. I know they fall within the law but for f*ck sake!

    This shouldnt be allowed!!!!

    I have however received a refund unlike alot of people on this forum.

    However... i have a particular set of skills where i can get them de-indexed from Google VERY quickly using hardcore blackhat methods which will stop people from falling into the same trap and losing money. I can't stop them from using adwords but i can certainly stop any organic traffic flowing to them from people searching for "passport renewal" etc.

    But im not sure if i should do it or not though....

    What do you think?


    yes yes yes
    DMP started 1st July 2012
    Total debt £24,000 :(
    Balance at 17/04/17 £3496
    Total Paid to date £12000 :beer:
    DFD Dec 2017 :money:
    4 1/2 years in and all is well feeling good:j
  • George_Michael
    George_Michael Posts: 4,251 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper
    sorry have to disagree as when I clicked on the link yesterday took me straight to application page which did not make it clear.

    The link does go straight to the application page but there is still a clear warning on the bottom of each page of the application process. This is written in clear text and in the same size font (or bigger) as the rest of the application form.

    ppform_zps3daa6c3d.jpg
  • I think the point is it is at the BOTTOM of the page!!! anyway just heard back from them full refund given so all is well and big lesson learned.:beer:. I am usually really careful and have never fallen for anything like this before and will be extra vigilant in future. I have never said this was a scam but still feel it is misleading anyway not going to get in a heated discussion about it just happy with the end result :rotfl:
    DMP started 1st July 2012
    Total debt £24,000 :(
    Balance at 17/04/17 £3496
    Total Paid to date £12000 :beer:
    DFD Dec 2017 :money:
    4 1/2 years in and all is well feeling good:j
  • Phil79
    Phil79 Posts: 2 Newbie
    Hi,
    My partner made this mistake yesterday. I saw the site and straight away was suspicious, so googled the URL and found this thread. We sent an email yesterday, which was ignored, then another this morning, which they replied to with the following:
    Please advise your Order ID ,this can be found on the email that you received when you paid on our website. And is also explained that this information is require in our cancellation policy.
    Should you not have the order ID then we will require the 16 Digit card number you paid , Excluding any
    3 digit security or expiry date.
    We are more than happy to issue a full refund , but we can only issue refunds direct to your bank account. Please supply the following information
    Bank Account Number
    Sort Code
    Order ID
    This email MUST be sent to refunds@uk-passport.net

    The remittance will come into your bank within 24 hours from TAD Services

    As with a previous poster, we didn't actually receive a confirmation email or reference number (just a payment gateway email), and emailing her card number and bank info seems a bit dodgy to me. Any advice?

    Thanks!
  • blackhat wrote: »
    Hey everyone,

    Im the latest sucker to fall for this website and im so annoyed with myself that i didnt read the full website but even more annoyed that they can get away with this. I know they fall within the law but for f*ck sake!

    This shouldnt be allowed!!!!

    I have however received a refund unlike alot of people on this forum.

    However... i have a particular set of skills where i can get them de-indexed from Google VERY quickly using hardcore blackhat methods which will stop people from falling into the same trap and losing money. I can't stop them from using adwords but i can certainly stop any organic traffic flowing to them from people searching for "passport renewal" etc.

    But im not sure if i should do it or not though....

    What do you think?

    Hi,

    I have just made this mistake. I sent an email immediately, and they won't refund me. What did you say in your email?

    As far as the scam/legitimate business debate is concerned, I take the point about the information they put on the site. However, this is clearly not a business that performs a service anyone would want. I am sure they are aware of that themselves. I would feel no moral doubts whatsoever about doing whatever can be legally done to make sure they do not appear on google web searches, and ideally cease trading altogether. I would be very interested in hearing about these blackout methods, and any other methods that can be taken. So far, I have contacted the payment dispute team at Natwest, who were sympathetic, but say that they can't do anything unless I don't receive the service. I have heard that the official passport agency is also very condemnatory about what they do. I am contacting a number of other official bodies, to see what they think about this. I would be very surprised if the response I get is 'you should have checked the small print, sucker!', but we'll see. I'd like to think I live in a society where people who make honest mistakes like these are defended against people whose only way of making a living is to take advantage of that side of human nature.
  • Pollycat
    Pollycat Posts: 35,749 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Savvy Shopper!
    sorry have to disagree as when I clicked on the link yesterday took me straight to application page which did not make it clear. Not blaming anybody my own stupid fault but it is misleading and I suspect it is deliberately set up like that. :eek:
    Sorry to have to disagree - but I Googled 'renew passport' and clicked on the UK-passport.net page and it took me to the page shown below.
    That clearly says - and not at the bottom of the page but halfway down and in a different font colour - that this company is not affiliated to the Passport Office.

    Please call 0905 915 2941 for information or to make an appointment. Please note that calls are charged at £1.53 per minute, with a minimum charge of £1.53, callers should be aged 18+ and should either be the bill payer, or seek the bill payer's permission. Service is provided by A2B Telecom Ltd, whose helpdesk phone number is 0870 046 1033 (this number is NOT for passport application enquiries).

    Application Assistance
    Select the form you require from the list below: First UK Passport - CHILD 0-15 Years First UK Passport - ADULT 16+ YRS Renewal - CHILD 0-15 Years Renewal - ADULT 16+ Years Replacement of Lost, Stolen or Damaged - CHILD 0-15 YRS Replacement of Lost, Stolen or Damaged - ADULT 16+ YRS Extension of Limited/Restricted Validity Passport (CHILD 0-15 YEARS) Extension of Limited/Restricted Validity Passport (ADULT 16+ YEARS) Change to Existing Passport (CHILD 0-15 YEARS) Change to Existing Passport (ADULT 16+ YEARS)


    Although this online form is very much easier to fill in than a paper application form, this service should not be used if you are travelling within the next four weeks. If you are travelling within the next two weeks, it will be necessary for you to visit your nearest passport office in person. If you are travelling within the next two to four weeks, it is recommended that you apply using the Check & Send service available at certain selected Post Office® branches. Full details of the best methods of applying can be accessed from our Home Page.


    Passport fees from 3 September 2012:
    • an adult passport costs £72.50
    • a child passport costs £46.00
    If you are applying for your first adult passport, a passport for someone aged 16 or under, or you were born outside the UK, you will need to fill in a section of this online form that asks for your parent's details. If you do not have these details, please contact our Passport Adviceline on 0300 222 0000 before you start.
    IPS will check the details you provide using information held by public and private sector organisations in order to determine whether to issue a passport. Those details may be used by the Identity and Passport Service to test our systems and to ensure the effective operation of passport services. We may also contact you to ask if you are satisfied with such services. We may pass information held on your passport and on related passport records to public and private sector organisations in the UK and abroad when you use your passport, obtain a service or when it is in the public interest to do so.


    Our service is not connected to or affiliated with the Passport Office or any UK Government department. Our service fee (Standard £40.00 / Express £45.00) is payable on completion of the form on this website, but you will not be required to pay the passport application fee until you receive and return the printed copy of your application from IPS. The services on this website may also be available without charge from other sources.What you get from our services that the IPS do not offer:
    • Application Checked for errors & omissions
    • Instant Email Confirmation
    • 24/7 Online Support & Telephone support
    • Web Site available 24/7
    • Telephone Application Service
    • Application progress update available
    This service is only available to British nationals currently in the UK, for the return of a passport to an address in the UK. If you are outside the UK (this includes the Channel Islands and the Isle of Man), your passport application will be processed by your regional passport processing centre. Each regional passport processing centre processes applications from certain countries.


    Terms | Privacy Policy




    If you missed that, I agree that it was your own fault.
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