LARGE yankee candles £8 free del to a collect+ store

scoobyju1

aliaslotte wrote: »

Thank you. Just checked and I do have a number written down [my mobile number]. Not had a call today, and I've had my mobile near me, so I guess they haven't tried yet...

Yeah, me neither. Wonder what order they're doing it in

daydream_believer

mizfiesta wrote: »

I wonder if people who have a credit account with Littlewoods will have any more luck than people who are just paying cash?

I've had a credit account with Littlewoods for about 20 years and i had the 'we will honour one at £8' phone call this afternoon (i had ordered 3). I'm happy to get just one at that price

bill_the_bus

Most annoyed reading other posts earlier. Placed my order with Very and had a call this afternoon telling me it was miss priced and my order has been cancelled altogether with no items being sent. As Very and Littlewoods are the same company why am i being treated differently. Strong email going to Very, now they have all my personal details i had better not be bombarded with their crap, account being cancelled.

welshchocolatelover

I had the phone all from Very offering me one candle at £8. How does everyone's tracking order look - does it say the other candles are cancelled?

zckym

What number are they calling from?

autumngirl

zckym wrote: »

What number are they calling from?

0844 8224432

I had the call also. Pleased to be at least getting one of the two I ordered so was definitely worth a try. Thanks again OP

shop-to-drop

scoobyju1 wrote: »

Go to: My account then account queries. Here you'll be able to see the contact information you put down. If you need to change it, the option is in little lettering at the bottom of the page (to amend your personal details click here)

It took me ages to find it. I put the wrong number originally & have since changed it so I wondered if they've tried to call myself.

Thank's for posting this. :T Was doing my head in trying to find out how to do this.:mad:

laura1976

welshchocolatelover wrote: »

I had the phone all from Very offering me one candle at £8. How does everyone's tracking order look - does it say the other candles are cancelled?

mine is still showing the whole original order at the original prices, nothing altrered as yet, all saying order processed and if you try to track it just says "order received by our supplier". But i did get the call so know i am only getting one

Bananababe

Got a call today, one candle honoured. my online account not updated yet and I have asked for refund on rest of order as paid in advance. So will see what happens. Delighted with my candle though. Thanks Littlewoods

Peartree

I've just had the call. I chatted to the lovely guy who rang and he told me that they were ringing around thousands of people and were just getting a pile of abuse. I actually think it is pretty decent of Littlewoods to honour one candle - I followed the L'occitane glitch and the Benefit glitch and didn't get any communication. It must also be costing them a fair amount to call everyone personally. It isn't the fault of any of the people in the call centre.

I'm sure all MSEers are really nice but can I suggest we are EXTRA nice to the people who call us and give them a good review in the survey that follows?

I think this reflects very well on shopdirect/Littlewoods.