MamanDavies wrote: »
After 6 years of hitting our collective heads against a brick wall, we have finally been offered 500 euros compensation. We have accepted, although our original claim was for £900.00, this included tickets for a rugby game in Toulouse, hotel rooms, and restaurant booking. We can never go back to our son's 18th birthday, this was to be his present, but this, at least goes someway towards compensating my husband.
Centipede100 wrote: »
You can safely throw out your paperwork as your claim is now time barred, the limit being 6 years.
Can you claim?
To get a refund for a delayed flight there are a number of criteria which have to be met, primarily:
The flight arrived at its destination three hours or more late.
The flight departed on 17 February 2005 or later.
The flight departed from an EU airport, regardless of the airline, OR was on an EU airline and landed at an EU airport.
The delay was the airline's fault, eg, the pilot was sick and not replaced or the flight was cancelled due to underbooking. Bad weather, industrial action and political problems don't count.
cubegame wrote: »
Of course, if true.....(and I take any MSE news headline with an unhealthy lump of salt)......MSE has just helped kill cheap airfares.
amdrampam wrote: »
I have been trying to get compensation on a flight from Murcia to Bristol on the 31st May, 2011 but they keep knocking me back. We were delayed 16.1/2 hours. I have contacted the CAA who sent my complaint to the Spanish NEB - AESA. They replied in March 2012 that I was due to E 400. Easy jet records showed there were Extraordinary circumstances attached to this flight - so no compensation - AESA said NO Extraordinary Circumstances so I was due compensation. Easy Jet's records are obviously wrong and were not altered when AESA awarded me the compensation. I am still writing to them but they just keep coming back with other feeble invalid excuses. My complaint has just been sent to the Spanish NEB again by the CAA, and I am awaiting their reply. I think the problem is that if they award me compensation they will have to pay the whole plane load which could amount to around £ 40,000 so this is why they are fighting me.
...could cost £10,000s more
Last week's energy Q&A with MSE experts
Normally £250. Excl Northern Ireland