Sianderz wrote: »
I received a response from Thomas Cook to my claim. They just sent me a standard template saying that as I complained over 28 days after the flight they wouldn't be investigating my comments.
Any advice on what my next step should be?
cubegame wrote: »
Of course, if true.....(and I take any MSE news headline with an unhealthy lump of salt)......MSE has just helped kill cheap airfares.
Nikkit wrote: »
I have tried to claim compensation for this June when we were delayed with Virgin nearly five hours. The delay was due to their computer system crashing and all Virgin flights were delayed. They have turned down that claim. Does anyone think that this is the airlines fault? They have said it wasn't! But it was their computer system.
I am also trying to claim for a flight with Travel City Direct in September 05 when we were over eight hours late due to (I think) problems with the plane meaning another one had to be acquired. I got in touch with TCD who said to contact Virgin BUT at the time of the flight TCD were part of Excel Airways who are no long in existence. Virgin have asked for more information than I have and want the flight number to begin with their flight info not TCD.
Any ideas where I should go now with this? Also if I am able to claim this flight back can I also claim for my father who has since passed away?
Many thanks. Nikki
richardw wrote: »
Large airlines like TUI Thomson Airways and Monarch appear not to be paying out, so floodgates are not open.
...after Rage Against The Machine pulls out
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