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Using the Financial Ombudsman

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  • hairbrain05
    hairbrain05 Posts: 418 Forumite
    :idea: :idea: Thanks again AngelWillow - just wondering if you - or anyone else who's successfully reclaimed via FO - can recall how long the process took after referring to FO? :idea:
  • angelwillow
    angelwillow Posts: 397 Forumite
    Think it was about 3 or 4 months. Cap 1 are one of this worst for dragging things out and putting off replying if they can.
  • hairbrain05
    hairbrain05 Posts: 418 Forumite
    Thanks again - you're a star :D
  • kats9lives
    kats9lives Posts: 76 Forumite
    Thats handy to know - i'm trying to claim from Cap one through the FOS.

    Sent a letter to FOS on the 2nd April, they have acknowledged receipt and thats it so far.

    Seems it going to be a long wait though from the above posts
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