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Using the Financial Ombudsman
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:idea: :idea: Thanks again AngelWillow - just wondering if you - or anyone else who's successfully reclaimed via FO - can recall how long the process took after referring to FO? :idea:0
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Think it was about 3 or 4 months. Cap 1 are one of this worst for dragging things out and putting off replying if they can.0
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Thanks again - you're a star
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Thats handy to know - i'm trying to claim from Cap one through the FOS.
Sent a letter to FOS on the 2nd April, they have acknowledged receipt and thats it so far.
Seems it going to be a long wait though from the above posts0
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