Using the Financial Ombudsman

angiebabe1963

iwon wrote: »

After 2 months of waiting i have just had a reply from the financial ombudsman stating that the bank would rather settle than be subjected to a formal investigation. i dont know how much i will recieve yet as the bank is still calculating the amount.
So here's to all of the people who didnt have any faith in the financial ombudsman, they were really helpfull and it was all pretty simple.

So Ha Ha Ha, another one for the little man!!!!!!!!!!!:T :beer: :j

I USED THE ONBUDSMAN WHEN THE HALIFAX SAID NO THEY CAME THROUGH FOR ME TOO I WAS OWED 2,300 I HAVE BEEN AWARDED 1,900 NO HASSLE WAS INFORMED OF EVERY TURN I RECOMMEND THEM SAVES ALL THE COURT BUISNESS

angiebabe1963

carrielouise80 wrote: »

hi all,

i was wondering whether getting the ombudsman involved in my claims would help or hinder my claims?

i am attempting to reclaim charges from numerous institutions, all of which are showing resistance and "making me take it all the way to the courts" with every claim, however i have observed a trend with all of the financial institutions so far in that they all seem keen for me to contact the ombudsman. i have omitted doing this so and i am just going straight to court, but i am running out of money for the initial court admin costs, so i was wondering if i could involve the ombudsman for free! and apply extra pressure to boot...USE THE OMBUDSMAN ITS FREE NO HASSLE WORKED FOR ME DOWNLOAD OFF THIS SITE BANK CHARGE SECTION GOOD LUCK:T

IZZY01

angiebabe1963 wrote: »

I USED THE ONBUDSMAN WHEN THE HALIFAX SAID NO THEY CAME THROUGH FOR ME TOO I WAS OWED 2,300 I HAVE BEEN AWARDED 1,900 NO HASSLE WAS INFORMED OF EVERY TURN I RECOMMEND THEM SAVES ALL THE COURT BUISNESS

Hi Angiebabe,
My claim is with the FOS from the Bank of Scotland. It is now nearly 6 weeks since I passed it over to the FOS and I received a letter from them on 10th July, ( nearly 3 weeks now) saying that they had contacted the BOS. What was the timescale for your result? I am getting a wee bit panicky that I am going to be the first that the FOS can't help. This has been going on since 16th January, when I first asked for statements.
Izzy

nikk1776

hi can i ask how you got on with abbey

knowledgeboy

Have been too-ing and fro-ing with First Direct re: Bank Charges of nearly £7000 on 2 accounts since April '07, contacted the Financial Ombudsman Service who are currently dealing with my case.

Today I receive a letter with an offer from First Direct for £5580.00 should I settle or go the whole hog?

Part of me says 'you had nothing so accept', but the other part says 'they have taken hard earned money from me so go for it'?

Any ideas folks????:money:

jovisd

Hi guys have been following the advice on here and trying to claim back $3400 from lloyds tsb. Was a little worried as they Lloyds seem to let it go to court.

The Financial Ombudsman have taken on my case after Lloyds didn't respond the 3rd letter. Anyway Financial Ombudsman have had all the info for about 2 weeks ( they said would probably take around 8 ). Yesterday received letter from lloyds with " sorry you disagree with charges ...etc) and goes on to say " on this occasion we are able to refund $750 as full and final settlement etc, will be paid into your account withing 10 days, if you're still not happy we recommened you contact finincial ombudsman etc" So I thought well thats a start. Opened next letter in pile of post, exactly same drafted letter but offered $22 as full and final settlement etc.
Ombudsman said not do anything yet, they have just written to me and said they have requested my file from lloyds. So these letters look like lloyds have sent them of their own back but not sure if i accept the payments into my account does that mean I've accepepted this as full and final payment from them? and they are not liable to pay me anymore? I expected Lloyds to hang on till last minute or to let it go to court? Has anybody come accross this before?

nickmack

jovisd wrote: »

Ombudsman said not do anything yet, they have just written to me and said they have requested my file from lloyds. So these letters look like lloyds have sent them of their own back but not sure if i accept the payments into my account does that mean I've accepepted this as full and final payment from them? and they are not liable to pay me anymore? I expected Lloyds to hang on till last minute or to let it go to court?

Follow the Ombudsmans advice. You will not have deemed to accept anything as full settlement unless you've said so.

miss_litton

hi everyone, im new to this forum site but looking for some advise.... i have started the long battle of re-claiming back bank charges, and i am at the step before the claims court. I read that they only deal with claims up to £750 in Scotland - im looking for over two grands worth!!

I think my next step looks like going to the Financial Ombudsman - has anyone got this far, and if so were you successfull?

any help would be appreciated!!!

nickmack

miss_litton wrote: »

I think my next step looks like going to the Financial Ombudsman - has anyone got this far, and if so were you successfull?

FO is a good route for Scottish claims, lots of people have already been successful.

angelwillow

I live in Scotland and successfully got my money back (well I will have soon!) from Lloyds via the FO - so I'd say to try them.