Abbey statements

Cat695

you can claim 6 years worth!

and did you pay as they can request a fee for doing this(max £10)! and is your account not online as you can see ALL your old statements normally (halifax do)

ring them again and request it again.....or go into a branch/followed up by a recorded letter i also believe you have to say something about the data protection act etc etc

And be aware the bank can close your account (so make sure you have another one)

have a look at this http://news.bbc.co.uk/1/hi/business/6170209.stm

its a step by step guide from the BBC

i believe they have

antispam246

Sorry, meant 6 years. Yes I paid the fee. No I can't view them online. Are there specific contact numbers, it's Abbey.

Cat695

I'd go into your branch (face to face IMO is alot better than talking to some shmuch on the phone) with the letter you recieved and don't leave till they make a call or give you your statements

obviously be very nice about it

natweststaffmember

The branch may well be able to re order them in the branch for you. Explain you asked 3 months ago and did not receive them.

Edinburghlass_2

Edinburghlass wrote: »

As you can see from the above posts Abbey have always been the worst for actioning your statements and your best bet is as above and tell them you will be complaining to the ICO...

http://www.ico.gov.uk/complaints/data_protection.aspx

If you have no joy asking in your local branch then you need to write again saying you will be complaining to the ICO.