📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

HBOS aka Halifax Bank of Scotland

19192949697101

Comments

  • 111222
    111222 Posts: 245 Forumite
    sent my hardship letter to the bank in march(i'm with the halifax, got bank charges totalling just short of £6000) got a standard reply back in may!! saying they not dealing with any claims due to waiver blah blahblah, but if i filled out the enclosed financial statement and sent proof of my financial difficulties they would then review my case, have done that on 18th june and am still waiting for the outcome of their review, if its another knock back my next move is to go to the fos. prob be doing this next monday if i not heard back from halifax.

    Do y
    ou have a template for this hardship letter....?

    What do you mean you, 'filled out the enclosed financial statement' ...?
  • *louby_lou*
    *louby_lou* Posts: 145 Forumite
    Hi
    I have just recieved a letter from Halifax saying i went over by £2.99
    but are wanting to charge me £35,
    on the letter they don't even mention the day the Overdrawn took place,
    If i rang will they overturn
    This is the first time it has ever happen in my life and my credit rating is good!!
    any advice appreciated!!
    More [STRIKE]knowledge[/STRIKE] stuff then sense :rolleyes:

    Chocolate makes the world go round :EasterBun
  • Im in the same boat, but with the Royal Bank of Scotland (Part of Halifax).I went overdrawn by £6 even though my online banking doesnt show a negative balance.They are now charging me £63 for the privilige :mad: which is £35 charge plus £28 unauthorised overdraft fee.
    I am very angry that they can seem to get away with extortionate charges like this.
    I would also appreciate any help.

    Thanks
  • Kavanne
    Kavanne Posts: 5,093 Forumite
    lee32uk wrote: »
    Im in the same boat, but with the Royal Bank of Scotland (Part of Halifax).
    Bank of Scotland is the same company as Halifax, not Royal Bank of Scotland :) Just as an FYI.

    Royal Bank of Scotland group owns Natwest too.
    Kavanne
    Nuns! Nuns! Reverse!

    'I do my job, do you do yours?'

  • Sol00
    Sol00 Posts: 1,230 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    abz_179 wrote: »
    i have gone over my overdraft by £2.41 and im getting charged £35 and £28 im currently on income support, i have rang my bank & they said there is nothing they can do as i have already had a charge reversed a couple of months, is there anything i can do or do i have to pay it??
    i only get £150 a week and they wont even let me pay it by installments oh my god :eek: :eek:

    please help me

    thanks

    If you're on benefits as your support you can reclaim the charges and the bank have to follow the FSA waiver, meaning that you don't need to wait until the test case is complete.
  • Jvic28
    Jvic28 Posts: 1,596 Forumite
    ie. Put in the reclaim letters as on this site but modify it including the above information mentioned by Sol00. They have to look at your claim as you are experiencing 'hardship' and the income support you receive should compound that. If you need help, visit your local CAB.

    Good Luck

    X
    DMP Mutual Support Thread Member No 190
    17/05/08 - Total on DMP: £10025.70
    07/05/14 - Total on DMP: £1666.20 DFD: July 2017!!
    Baby Tomos born 5th June 2009 - 6lb 5oz :j
    Weight Loss Target - to lose 60.8lb by NYE 2015 - 37.6lb TO GO
  • MegaBucks
    MegaBucks Posts: 21 Forumite
    Geeez that's abit harsh, I've just agreed to an £500 OD with Halifax and I dont intend on using it either. Reading this thread made me look at other banks, I then opened a Premier Acc with Allience & Leicester, if you become over drawn on your OD you are not charged for the first 12 months, but after the year, if i read this correctly you are charged 50p a day for using your OD, but still would not occur charges if you became over drawn.
  • lindelou
    lindelou Posts: 46 Forumite
    My 19 year old son has been charged:mad: :mad: since January £304 in overdraft charges and what the natwest calls ' a referral fee'. He has been charged this fee 3 times. We asked the natwest to refund these charges but they refused. I have now contacted the financial ombudsman, as I fell he has been robbed. He only earns £80 a week and feel there is no recourse to hit back. Does anyone think we will have any luck with the ombudsman or are we wasting our time here ?
  • YorkshireBoy
    YorkshireBoy Posts: 31,541 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    lindelou wrote: »
    Does anyone think we will have any luck with the ombudsman or are we wasting our time here ?
    Unless he incurred some of the charges before he 'came of age', then you're wasting your time.

    He'll have to file a claim with the bank, join the queue, and hope the banks lose in court.

    Just out of interest, has he (or have you) analysed the situation and understood how he incurred the charges in the first place?
  • Sol00
    Sol00 Posts: 1,230 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I think the 'referral' fee is where they honour a payment but charge you £30 for the privilege.

    Is you son a student?
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351.3K Banking & Borrowing
  • 253.2K Reduce Debt & Boost Income
  • 453.7K Spending & Discounts
  • 244.2K Work, Benefits & Business
  • 599.4K Mortgages, Homes & Bills
  • 177.1K Life & Family
  • 257.7K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.2K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.