HBOS aka Halifax Bank of Scotland

dam_3

Hello all,

I am at the end of step 4 (letter threatening court action) and I have heard nothing whatsoever, is it worth a phone call or do I go straight onto step 5?

Thank You

AndyLGR

I need to find out my charges on a bank of scotland credit card that is now closed, what is the address I should write to for a list of charges and then which address to request the charges back?

kikko101

BOS Amount claimed- £2335.17 (interest and court fees)
Refunded - £2335.17
Have just recieved a letter today saying money will be in my account in 5 working days!!!!!!!!
Just to say to everyone- dont lose your nerve - keep going. I wrote 1st letter 28th Feb
followed by 2nd and then MCOL issued 17th May. They offered half the amount. 12th June. 17th June - sent cheque back refusing anything but full refund. Settled 20th June - the day they had to put in a defence.

exocetstooz

I,ve been trying to claim back £6912 from the Bank of Scotland and have just had a letter being declined. I gave them the letter threatening court action and I have also sent a form to the financial ombudsman with all the necesary info. Does anyone think I'll be successful I'm starting to loose hope been waiting since March.

princesskez26

exocetstooz wrote: »

I,ve been trying to claim back £6912 from the Bank of Scotland and have just had a letter being declined. I gave them the letter threatening court action and I have also sent a form to the financial ombudsman with all the necesary info. Does anyone think I'll be successful I'm starting to loose hope been waiting since March.

Im sure you will be it's just all the stalling the banks seem to do, they drag it on forever. You should hear back from the ombudman soon and hopefully they'll be able to get you a good offer of settlement

Good luck :j

thebrookster

Having considered the possibility of reclaiming my charges back for some time, I finally decided to take some action today. I had requested my statements a couple of weeks ago, and they came through promptly (I requested them in a branch, and it cost me £5). Until now I had assumed that my charges were to high to have any luck (£932 charges), however having perused this site I see not!!

Consequently, I am now requesting refund of the £932 bank charges, plus £101.32 interest. I shall keep you updated on the progress (first letter is going into the post tomorrow!)

AM feeling quite excited about this now

money_mike_2

UPDATE:: Halifax haven't recieved my cheque yet haha. They will however send me a list of charges over the last 6 years with no expense to myself. Apparently they offer 30% then 50% and see how you react, I think the lady I spoke to wasn't sure what she should tell me lol. Anyway will be back soon with an update again I hope

lorri66

I sent my first letter of begining of June and on the 25th June recieved a letter saying further to my recent request HBOS has decided not to charge a fee for request of this ty[e and a refund was sent back.
They then went onto say that they aim to provide me with the information i requested within 40 days blah blah blah.

Is this normal to send the £10 statment request money back - have i done it wrong - or is this a new ploy to their saying NO NO NO
Please help

nickmack

lorri66 wrote: »

Is this normal to send the £10 statment request money back

Yes, some banks waive the fee.

LozBingley

lorri66 wrote: »

Is this normal to send the £10 statment request money back - have i done it wrong - or is this a new ploy to their saying NO NO NO
Please help

I.F. (part of Halifax Bank Of Scotland group) also sent my cheque back AND note below that they paid out in FULL