laptop slow...after about an hour

closed

sorry, searchqu may have already been deleted, but there are remnants

ie is updated using windows update https://www.microsoft.com/en-us/download/details.aspx?id=43


fix these by going into ie, tools, internet options, or resetting IE to defaults, on the advanced tab

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://dts.search-results.com/sideba...temid=406&sr=0
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://dts.search-results.com/sr?src...q={searchTerms}

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyServer = belkin54g:2


tick and fix these using hijackthis

O2 - BHO: Searchqu Toolbar - {99079a25-328f-4bd4-be04-00955acaa0a7} - (no file)
O3 - Toolbar: (no name) - !{99079a25-328f-4bd4-be04-00955acaa0a7} - (no file)
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/micr...?1348438790187
O16 - DPF: {C1F8FC10-E5DB-4112-9DBF-6C3FF728D4E3} (DellSystemLite.Scanner) - http://support.dell.com/systemprofil...SystemLite.CAB

install avast free, as you don't appear to have any antivirus

see steps 2,4,6,7,11,12 of the speedup sticky thread.

dick_turpin

Thank you very much 'Closed'.
Avast installed an running.
Will look at steps 2-12 tomorrow.
Chrome also installed.

Have just re-booted so see what the speed tomorrow is like.

Thank you.

D

closed

You may wish to uninstall chrome, it adds google update bloat

post a fresh log, when you have finished

waddler_8

http://www.srware.net/en/software_srware_iron.php

Chrome based browser without the bloat & privacy issues.

dick_turpin

Just doing a full scan on avast but coming onto this site to add this comment does not give me faith the problem has gone. Scan has been running well over an hour now and 30% completed. Could it be to do with available ram as previous poster suggested?

grizzly1911

!!!!!!_turpin wrote: »

Just doing a full scan on avast but coming onto this site to add this comment does not give me faith the problem has gone. Scan has been running well over an hour now and 30% completed. Could it be to do with available ram as previous poster suggested?

Throwing RAM at it may well improve things but it won't solve the underlying problem if the laptop runs OK for an hour so before slowing.

Have patience and follow closed pointers first.

dick_turpin

Scan now complete. no virsuses found.

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 14:37:15, on 04/11/2012
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\iolo\Common\Lib\ioloServiceManager.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe
C:\Program Files\AVAST Software\Avast\avastUI.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Samsung\Kies\KiesAirMessage.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_clipbook.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\dave\Local Settings\Temporary Internet Files\Content.IE5\WY4AVDAR\HijackThis[1].exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = belkin54g:2
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.7.7529.1424\swg.dll
O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~1\MICROS~2\Office14\URLREDIR.DLL
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: (no name) - !{99079a25-328f-4bd4-be04-00955acaa0a7} - (no file)
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [ROC_ROC_NT] "C:\Program Files\AVG Secure Search\ROC_ROC_NT.exe" / /PROMPT /CMPID=ROC_NT
O4 - HKLM\..\Run: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
O4 - HKCU\..\Run: [KiesAirMessage] C:\Program Files\Samsung\Kies\KiesAirMessage.exe -startup
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office14\EXCEL.EXE/3000
O8 - Extra context menu item: Se&nd to OneNote - res://C:\PROGRA~1\MICROS~2\Office14\ONBttnIE.dll/105
O9 - Extra button: Show or hide HP Smart Web Printing - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1351989994531
O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\AVAST Software\Avast\AvastSvc.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iolo System Service (ioloSystemService) - iolo technologies, LLC - C:\Program Files\iolo\Common\Lib\ioloServiceManager.exe
O23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE
--
End of file - 6123 bytes

Commit Charge 363m/3931m
Commit 372064 limit 4025572 peak 659600
Memory 2087288 available 1496240 cache 1613748

Chrome uninstalled.

closed

your earlier post suggest 2GB of ram is installed, and your commit charge is low? If so, ram shouldn't be a problem.

Firefox plugin does tend to go into runaway mode sometimes, which is why i suggested trying IE (which needs updating to IE8 using the link above). if you have many firefox add-ins, they can also be problematic, they don't show up in hijackthis logs unfortunately

A full virus scan will take a while.

Google toolbar/update has appeared, possibly as a result of the bundled chrome/avast install, if you don't need it, uninstall it, and delete the google update task in c:\windows\tasks

There's a system mechanic service running, speedup utilities rarely have a speedup effect, and when they load at startup sometimes the reverse

tick and fix these using hijackthis

O4 - HKLM\..\Run: [ROC_ROC_NT] "C:\Program Files\AVG Secure Search\ROC_ROC_NT.exe" / /PROMPT /CMPID=ROC_NT
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe"
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office14\EXCEL.EXE/3000
O8 - Extra context menu item: Se&nd to OneNote - res://C:\PROGRA~1\MICROS~2\Office14\ONBttnIE.dll/105

O3 - Toolbar: (no name) - !{99079a25-328f-4bd4-be04-00955acaa0a7} - (no file)
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll


Whats the samsung software for?

dick_turpin

Ok that took a while!
IE8 installed now and the fixes suggested in the hijack list.

dick_turpin

samsung software for all our mobile phones, dealing with pictures/music etc.