WARNING check your expanded dashboard

Goldfizz

I've seen a few of you say your low stars will "drop off" soon.
How can you calculate when they'll drop off?

campdave

Either 3 or 12 months, depending on how yours is calculated, which depends on volume of sales.

Goldfizz

campdave wrote: »

Either 3 or 12 months, depending on how yours is calculated, which depends on volume of sales.

OK, ....so i'd have to wait the 12 months then? :eek:

campdave

Goldfizz wrote: »

OK, ....so i'd have to wait the 12 months then? :eek:

If you are a low volume seller, yes.

campdave

Just been looking at mine, and it seems I have had three 2* DSRs on postage from one buyer. They bought three items, in separate transactions. I've run reports on all items bought by buyers who have left three pieces of feedback i the last few days, and by process of elimation, I know who left the feedback.

As I always do, I posted them together and refunded two lots of postage, so I'm pretty miffed as my P&P charge is the jiffy bag and stamp, nothing else.

I'm not normally close to being at risk, and I've still got a cushion, but I'm really irritated as up until this I had my best run for some time. Presumably ebay won't be interested in removing them, but will all three count against me as they've come from the same buyer?

Goldfizz

Can someone confirm if the monthly dashboard sales/transactions are exactly calculated from the 20th (of the month) - to the 20th?
For example, last month had 28 days, so from the 21st Feb are those 8 days worth of sales "rolled over" into your March transactions?

soolin

Goldfizz wrote: »

Can someone confirm if the monthly dashboard sales/transactions are exactly calculated from the 20th (of the month) - to the 20th?
For example, last month had 28 days, so from the 21st Feb are those 8 days worth of sales "rolled over" into your March transactions?

As far as I know if yoru date is the 20th then that is when it is updated, so will contain everything between the 20th of month 1 t the 20th of month 2. It makes no difference how many days there are in said month.

Strapped

Goldfizz wrote: »

Can someone confirm if the monthly dashboard sales/transactions are exactly calculated from the 20th (of the month) - to the 20th?
For example, last month had 28 days, so from the 21st Feb are those 8 days worth of sales "rolled over" into your March transactions?

I believe so.

Although I noticed that on the 20th Feb, I went back to 100% feedback, even though the anniversary of my one neg was a few days later. :huh:

Goldfizz

Strapped wrote: »

I believe so.

Although I noticed that on the 20th Feb, I went back to 100% feedback, even though the anniversary of my one neg was a few days later. :huh:

Hmmm....that's a bit strange. :huh:
But thanks anyway Guys.

emerald_starcat

Checked today and I have 1 low rating for item as described. Sold some boots a few months back and they didn't fit the buyer even though they fitted me ok, they were offered a full refund but chose not to send them back as it would cost them £5.

I am only a private seller, selling about 2 or 3 items a month.

Ebay don't make it easy for people like me!