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WARNING check your expanded dashboard

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  • Yikes!! I just hovered over the stars and it says 3.8, is that reading it right?
  • soolin
    soolin Posts: 74,123 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Yikes!! I just hovered over the stars and it says 3.8, is that reading it right?

    It is a possible star score, check your expanded dashboard though as that has more information, post what you can see there.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • It's not available until the 20th february as I only started selling last month, now I'm sooooooo worried!
  • soolin
    soolin Posts: 74,123 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    It's not available until the 20th february as I only started selling last month, now I'm sooooooo worried!

    OK, don't panic on your figures it can only be one person who has left a 1 or 2 *. I'm assuming you are a private seller and have listing limits in place? In that case choose your few items to list carefully, make sure you list things that are almost guaranteed to sell, drop your dispatch time to 2 days and send the items next day .

    Then all you can do is wait until the expanded seller dashboard becomes visible.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • Thanks so much for your help Soolin, just thought I would share this...

    Item as described 5.00 0.00% (0)
    Communication 5.00 0.00% (0)
    Dispatch time 4.67 0.00% (0)
    Postage and packaging charges 5.00 0.00% (0)

    Is this what you mean? Apologies if not, still getting to grips..
  • soolin
    soolin Posts: 74,123 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Thanks so much for your help Soolin, just thought I would share this...

    Item as described 5.00 0.00% (0)
    Communication 5.00 0.00% (0)
    Dispatch time 4.67 0.00% (0)
    Postage and packaging charges 5.00 0.00% (0)

    Is this what you mean? Apologies if not, still getting to grips..

    Yep that is the expanded dashboard, but that is all fine (dispatch is a bit low but you can work on that) it doesn't show the 3.8 though....

    Headline stars shouldn't be too different to detailed stars, has anyone else got any suggestions with this?
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • Gleeful
    Gleeful Posts: 1,979 Forumite
    soolin wrote: »
    Yep that is the expanded dashboard, but that is all fine (dispatch is a bit low but you can work on that) it doesn't show the 3.8 though....

    Headline stars shouldn't be too different to detailed stars, has anyone else got any suggestions with this?

    Headline stars include international buyers too? So it will be a buyer outside of UK & Ireland who left low marks (or poss a 3)
  • dollywops
    dollywops Posts: 1,736 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I have just noticed that my opened cases, which are 0.0% (0) is now showing in red. I don't understand this. Please can anyone explain this.
  • soolin
    soolin Posts: 74,123 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    edited 20 February 2013 at 11:59AM
    dollywops wrote: »
    I have just noticed that my opened cases, which are 0.0% (0) is now showing in red. I don't understand this. Please can anyone explain this.

    It sounds like a glitch and it is that time of month when ebay start fiddling. Maybe if your nerves can take it, wait a couple of hours- check again and then call them. Even on ebay it just can't be possible to go red with no warnings for cases whatsoever. (can it)

    EDIT: Just checked mine and mine is red as well although I still only have the one case open on there that I have had for the past 6 weeks or so. Looks like the monthly glitches have started and that they are updating all the dashboards.

    Be prepared...we are all doomed!
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • dollywops wrote: »
    I have just noticed that my opened cases, which are 0.0% (0) is now showing in red. I don't understand this. Please can anyone explain this.

    Mine is showing Red as well....with 0.0%.
    So no worries.
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