Barclaycard

CazW_2

I have decided to bypass the whole asking for the list of charges bit as it seems to be more hasstle than its worth.. after a few hours of looking around my house i think i have found arround 85% of my statements with a total of $440 of charges on them (£560 after interest!) so am just going with that... fingers crossed now that i get it!!

smashedbooboo

Hi hope someone can help. I have received my statements from B/C today and added up my charges. WOW. £1016. Now the thing is i still have my card and would like to keep it for now. it is in credit. I had thought about ringing them and asking for half my charges back which would actually give me a nil balance. Are they apt to close accounts down. If they did then i would go for the whole bloomin lot including interest. I just wondered if anyone had any luck by ringing them. And yes i have been on this a while now and have had a thorough read of all posts. Thanks chicks, hope someone can advise. xxxxxxxx

peugeot_2

Hi

Can I have Information Commission Address please, Thank you
Barclaycard strike again so need to report.

pigsmightfly

peugeot wrote:

Hi

Can I have Information Commission Address please, Thank you
Barclaycard strike again so need to report.

Here is the link to their site:

http://www.ico.gov.uk/

Twinkly

Sortingitout wrote:

If you do not comply within the next 7 days I shall seek a Court order obliging you to do so together with damages at the discretion of the Court and without any further notice.

Just out of curiosity, what damages would you be claiming and how would prove them ?

Twinkly

smashedbooboo wrote:

I had thought about ringing them and asking for half my charges back which would actually give me a nil balance. Are they apt to close accounts down.

If just half the charges back reduce the account to nil I would want the lot back its your cash. As for whether or not they closed accounts, they might do this they might not, I've read it varies. You can always get another credit card

rajesh121

should i send the £10 cheque now or wait till they reply and ask for it

aitkensnaden

Just got a letter from barclaycard today telling me that they can only give me statements from 2004 to 2007 they say the rest is on microfilm and may take six weeks to get the rest to me. They also said because the statements are on microfilm they are not covered with the data protection act and do not have to give me them is this correct.

System

aitkensnaden wrote:

Just got a letter from barclaycard today telling me that they can only give me statements from 2004 to 2007 they say the rest is on microfilm and may take six weeks to get the rest to me. They also said because the statements are on microfilm they are not covered with the data protection act and do not have to give me them is this correct.

No this is NOT correct.

Barclaycard have claimed the 'microfiche' story on many occasions, however an investigation by the Information Commisioner has concluded that their microfiche records are 'a relevant filing system' under the Data Protection Act. Therefore they MUST supply your requested data by law.

Take a look in the Barclaycard thread for posts from others who this has happened to.


Write a strongly worded letter demanding the full six years data.

Regards
UNDERGROUND

nickmack

aitkensnaden wrote:

Just got a letter from barclaycard today telling me that they can only give me statements from 2004 to 2007 they say the rest is on microfilm and may take six weeks to get the rest to me. They also said because the statements are on microfilm they are not covered with the data protection act and do not have to give me them is this correct.

Barclays have already had a ruling against them by the Information Commissioner who said that microfiche *IS* covered by the Data Protection Act in this instance. I would remind Barclays of this and insist they comply.

Use this for reference:

http://www.consumeractiongroup.co.uk/forum/barclaycard/50148-barclaycard-microfiche-they-wrong.html