Capital One

Beate

consnmattsmom wrote: »

Has anyone that has been promised a cheque for full amount of charges within 14 days from capital one actually received it? And was it within 14 days?

We received letter 3rd April (I realise we have had easter in between) but not had it yet.

Here! Received letter dated 29 March sometime beginning of April and cheque arrived on Saturday. And it was the full amount, so just hang in there and do not cancel the claim till you get the money!

pigginsexy

Can someone give me advice?

Did all my usual letters to Cap 1, they replied with the difference between £20 & £12 (£160.00 instead of £400 claimed). I sent letter back declining this offer and giving them a further 7 days to respond, received a reply and they are now sticking to their guns and still only offering £160.00.

My question is, should i now go the MCOL route or reply to this letter again declining the offer?

I was due to file last week, but thought i would give it a further week to see if i got a reply, which i did today (seven days late).

I also got another letter from them this morning (different dept) saying they are looking into my claim and sorry that you are unhappy (left not talking to right by the sounds of it).

Help if anyone can. thanks

pigsmightfly

pigginsexy wrote: »

Can someone give me advice?

Did all my usual letters to Cap 1, they replied with the difference between £20 & £12 (£160.00 instead of £400 claimed). I sent letter back declining this offer and giving them a further 7 days to respond, received a reply and they are now sticking to their guns and still only offering £160.00.

My question is, should i now go the MCOL route or reply to this letter again declining the offer?

I was due to file last week, but thought i would give it a further week to see if i got a reply, which i did today (seven days late).

I also got another letter from them this morning (different dept) saying they are looking into my claim and sorry that you are unhappy (left not talking to right by the sounds of it).

Help if anyone can. thanks

Start your court claim - they will only keep sending letters back and forward.

pigginsexy

Thank you Pigs, that is just what i wanted to hear. I shall keep you all informed.

stargazer59

Hi have filed my 2 claims against Capital One this week. I was just wondering as one card is still open..(the other is in default...) and now that i accepted their first offer as a partial settlement.. which will actually almost clear the balance , will they cheekily send me a new card for the account???!!! Could be interesting!

bev79

Hi
After they finally sent me my statements, I have heard nothing. The 14 days from my LBA is up today, wondering if a phone call may do any good?

Greggie

Hi

I have submitted my claim via MCOL for Cap Once card. It was acknowledged 28/3/07

When i submitted it it said that Cap One had until 14th April to respond but I have heard nothing, now I look online and it says 28 days ?

Why haven't I heard anything from anyone?

Anyone had any experience with MCOL and its process especially with Cap One would like to here from you,.

cheers,

Beate

If they acknowleged it that gives them 28 days from date served. You should have received a "Notice of Acknowlegement" from the court for this.Watch closely, Cap 1 put in a last minute defence for our claim to bide time, only to send us a cheque after that.

Greggie

Beate wrote: »

If they acknowleged it that gives them 28 days from date served. You should have received a "Notice of Acknowlegement" from the court for this.Watch closely, Cap 1 put in a last minute defence for our claim to bide time, only to send us a cheque after that.

Hi and thanks,

Online it says acknowleded 28/3/07 but i have not received anything in the post at all......I thought the acknowledgement was from the court saying they have received the claim form....

Im still none the wiser?

Beate

No, the BANK acknowledges your claim and the court tell you about it. Maybe the letter got lost but it only tells you what you can also see online in your claim anyway.