'insufficient band width' - bbc i-player

GunJack

Think mac's spot-on, that's the section the line stats should be under. And the connection speeds may be in smaller units than kb/sec, thomson's often listed it in bits/sec, so the number will be bigger, e.g. 2700 kb/sec would equate to something like 2764800 bits/sec

ampersand

Hello macman and gunjack -
Just in briefly. This comes from hitting broadband Connection:

Internet

Connection Information

Uptime: 15 days, 23:17:27

Data Transferred (Sent/Received) [MB/GB]: 677,01 / 22,48

Username:deleted by me

Password:deleted by me

Remember Password:deleted by me

IP Address: deleted by me

Primary DNS: 212.139.132.42

Secondary DNS: 212.139.132.41
Pick a task...
Check connectivity of this Internet service
##########
[I've removed i.d. bits, as per TOG's previous warning. Hope I've not left anything that shouldn't be there this time.
Now I'll do the Connectivity test and post results:


Connectivity Check
This page enables you to perform a connectivity check on an Internet service of your Technicolor Gateway.

Choose an Internet service and click the button to launch the tests.



Internet Service to Check:



Test Results
DSL
ATM
PPP
IP
Internet
Connectivity to Gateway (88.108.80.1)
Connectivity to DNS Server 1 (212.139.132.42)
Connectivity to DNS Server 2 (212.139.132.41)
################
Back later today. For what it's worth, caught up on a couple more Antiques Roadtrip progs hier soir. Had the pink clockwise centre circle rotating sporadically, as usual, but at least no shutdown/msg.

espresso

Nothing useful there. You need to navigate a bit further to see your DSL Connection Link Information.

Home > Broadband Connection > DSL Connection > Details or More info

You need to post:

Line Attenuation (Up/Down) [dB]: xx xx
SN Margin (Up/Down) [dB]: xx xx

ampersand

Home > Broadband Connection > DSL Connection Overview | Details

DSL Connection

Link Information

Uptime: 16 days, 0:34:18

DSL Type: ITU-T G.992.1

Bandwidth (Up/Down) [kbps/kbps]: 288 / 2.272

Data Transferred (Sent/Received) [MB/GB]: 849,88 / 1,48
Pick a task...
See information about my broadband connection(s)*
#############
*which gives this:

Type: PPPoA

Uptime: 16 days, 0:35:39

IP Address:deleted by me

Data Transferred (Sent/Received) [MB/GB]: 681,16 / 22,51
#############
re:

Line Attenuation (Up/Down) [dB]: xx xx
SN Margin (Up/Down) [dB]: xx xx

The above is as much as I can find. Any more info. hits return me to details already given.

Out now for day.

Toxteth_OGrady

Notwithstanding line problems/contention/congestion OP's various posts suggest a consistent 1900 ish kbps speed which should be OK for i-Player SD.

It could be a wifi problem because[STRIKE] #4[/STRIKE] #8 indicates OP is using wifi but #20 suggests otherwise.

@AMPERSAND

Please download SINO by Artellos.

• Save SINO to a place you can remember and run SINO.exe. (If you downloaded the ZIP version you will need to extract it first)
• Then please check the following checkboxes:

   Ipconfig
   Ping
  

• Once checked, hit the Run Scan! button and wait for the program to finish the scan.
  
• A notepad window will pop up. Please copy all of the content into your next reply.

Note: If you try to interact with the program once it’s started scanning it might appear to hang. The scan however will continue.

ampersand

TOG - encore merci millefois. Please may I attend to this later?
MUST work on boxes for Thursday - brocante>London helps pension income.
I truly appreciate your continuing support and advice.

Toxteth_OGrady

ampersand wrote: »

TOG - encore merci millefois. Please may I attend to this later?

Bien sur

ampersand

Hello TOG - let me stamp your loyalty card:-). You're up to the free bone china cup of lapsang souchong so far:-)....
##########
I'm afraid the bulk of that page comes up as PAGE NOT FOUND:error 404[luckily for you, NOT 604!]
Below is the small r/h lower section which has copied. Nothing else tfrs.


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I therefore dared to google SINO+artellos, producing this page-

http://artellos.com/tag/sino

Apart from Happy New Year, I recognise nothing and await further instruction.

Toxteth_OGrady

Sorry, Artellos link is broken. Click on the blue 'download' link 4 posts up then download the .exe not the .zip.

ampersand

Good morning TOG-

I'll be in and out again. but seeing your green light is on, hope you can advise next step.
Do I 'select all' in the small pop-up SINO box before running scan?