Abbey (merged)

gemstar_2

Just a quickie!
I have sent the 1st 2nd and 3rd letters- and offered a GOGW of £470 (including cancellation of pending charges) from a claim of £2609. I wrote back saying that I would only accept this as part payment and gave a further 7 days before which I would start the court proceeding for the rest of the money.
The seven days is now up- Is it worth ringing them to see if there is another offer before I start court proceedings ? I would really rather avoid it if possible and was wondering if anyone else had been successful by trying this- or after a GOGW do you have to go all the way so to speak ?
Thanks x

starry

Hi Guys, Does anyone out there have an e-mail address for Abbey House, Grafton Gate East, Milton Keynes please.Have searched around all morning with no joy. Thanks to anyone who can help.

Twinkly

Gemstar If you arent prepared to accept the offer and nervous about 'going all the way' perhaps you could write and advise them what you will settle for. Its all about what you really want to achieve from the whole process so only you can decide that really. If you are nervous about the court option please be encouraged by others stories on here there are so many successful cases and it would be wonderful if you could get back everything. There is a thread on here from a woman who went to court yesterday where she details what happened in court and its very inspirational. Gimme a sec and I'll edit this post with the link when I've found it so you can have a read.

Found it (Thanks to original poster):

http://forums.moneysavingexpert.com/showthread.html?t=393532

Hope that helps you decide what to do and wish you the best of luck

gemstar_2

Twinkly wrote:

Gemstar If you arent prepared to accept the offer and nervous about 'going all the way' perhaps you could write and advise them what you will settle for. Its all about what you really want to achieve from the whole process so only you can decide that really. If you are nervous about the court option please be encouraged by others stories on here there are so many successful cases and it would be wonderful if you could get back everything. There is a thread on here from a woman who went to court yesterday where she details what happened in court and its very inspirational. Gimme a sec and I'll edit this post with the link when I've found it so you can have a read.

Found it (Thanks to original poster):

http://forums.moneysavingexpert.com/showthread.html?t=393532

Hope that helps you decide what to do and wish you the best of luck

Thanks Twinkly - you're a star!
I definatley WILL go all the way - I suppose I was just hoping for an easy option!
Will steel myself up and go for it!!
Thanks for your words of encouragement- just what I needed!
x

treasureirealnds

help, abbey have written to me in response to my court letter saying they will look into it but could take up to 8 weeks??

I phoned them and they said my letter will be treated as a complaint so that is how long process will take. should i proceed with court??

Any tips gratefully received.

Treasureirelands

Edinburghlass_2

You either have to sit it out or start the court proceedings and it appears that with Abbey you have to take it to court.

keggie1979

hi wonder if anyone could help.
Ive just arrived home to find i have got a letter waiting for me at the post office that couldnt be delivered as it required a signature.
Does anyone know if abbey send out there statements recorded delivery????
Any info would be great thanks

treasureirealnds

THEY DIDN'T SEND MINE RECORDED. BE PREPARED TO GO THRU LOTS OF PAGES, THEY DON'T JUST SEND A LIST OF CHARGES BUT FULL STATEMENTS

GOOD LUCK:cool:

Brickie103

keggie1979 wrote:

hi wonder if anyone could help.
Ive just arrived home to find i have got a letter waiting for me at the post office that couldnt be delivered as it required a signature.
Does anyone know if abbey send out there statements recorded delivery????
Any info would be great thanks

Hi Keggie1979,

Just to confirm that i got my statements throughnormal post too, but like its been said, they send full statements. You need to look out for the abbreviated letters of CHG for the charges. May seem obvious but the question has been asked on here.
Hope this helps!

Good luck!

Twinkly

gemstar wrote:

Thanks Twinkly - you're a star!
I definatley WILL go all the way - I suppose I was just hoping for an easy option!
Will steel myself up and go for it!!
Thanks for your words of encouragement- just what I needed!
x

You're very welcome Top thanks to the original poster of her court experience it was just what a lot of people needed I think. There's so much information on here that is fantastically useful, much of it posted by the same few people and repeatedly, (you know who you are and thank you )

Sometimes all you need is a little push and I was happy to do that, best of luck