Abbey (merged)

Louisepp

Edinburghlass wrote: »

You can no longer use the Financial Ombudsman for reclaiming I'm afraid so you need to start a court action, please read Martin's Emergency Guide.

http://www.moneysavingexpert.com/reclaim/bank-charges-alert

I'm totally confused now Abbey wrote:

"As you know, we are currently looking into your complaint and it has now been eight weeks since you first contact Abbey"

4 months actually:rolleyes: Do they have different calendars? First letter was dated 4th April.

"If you do not want to wait any longer, you can go to the Financial Ombudsman Service now"

They've enclosed details of how to contact the Ombudsman. So do I assume that it's a waste of time going down that route?

BTW, our claim might be slightly different from others? Abbey authorized payment on a Debit card, then charged £150 because he used it thinking his wages had gone in. He didn't want an overdraft or credit card as he was concerned about possible overspending and incurring bank charges so they advised he took out a debit card....then charged him anyway:rolleyes: Not sure whether this makes a difference to the procedure??

Fed up of it dragging out and feeling somewhat confused by it all

hareus

asked abbey for £6500.was given £800 as goodwill gesture.wrote to fos.was then offered £2500.offer declined.asked fos to pursue it.phoned fos on tuesday and asked could i change my mind and now accept the 2500 as this test case could drag out and i may end up getting nothing.the fos advised me that they are still pursuing my case and that abbey will have to look at it as an offer had already been made.i was under the impression that there had been a suspension on all cases by the fos.anybody alse have a similar case.

janess

Hi all
I have been away & have come back to all this I can't believe it anyway I was at the stage of threatening court after the Abbey cheekily paid £50.00 into my account, obviously I have had no response to my threat what shall I do now. Any advice
Regards

dude3742

I have got to the stage of having my statements and then sending letter to ask for my charges back from Abbey. Do i need to stop everything or can i try and file a claim with court? Its seems unfair that if you have to wait you could lose upto 12 mths worth of charges if thats how long the test case takes.:rolleyes:

Edinburghlass_2

Have a read of Martin's Emergency Guide here...

http://www.moneysavingexpert.com/reclaim/bank-charges-alert#whatdo

daisychain2

HI
I posted a tread somewhere and can't find it!! a bit think eh! but hopefully I'll be able to find this one again.
My question is: at the end of last year I started the process of contacting Abbey, Cap One, Barclays and got as far as getting the info from Abbey and Barlcays, then get a GOGW from Abbey of 800 pounds.
When I tried to follow it to next step they said it would go to court. I go in bit of a panic, tried to complet a spreadsheet, and as you can see already, Im not too hot with technology and had to give up.
My question is, can I start to the reclaim process again, as I am still being charged and am frankly, a bit hacked off with the whole thing!
Can anyone give me advice?
Many thanks
Daisychain

forestgump_4

Hi
All

Please can you help me in what i should do.

I use to be a member way back and have already started the ball rolling sometime ago.I got to the stage where they offered £850.00 which they paid straight into my account,Which then isaid i would accept but NOT as full payment and would persue the rest.

I never heard from them again ,Time passed i got cold feet but now i feel stronger to fight them how do i go about sending letter to say that i am taking them to court if they do not pay me.

It as been over 6 months since i sent them the letter about i accept as part payment.

Do i just send the letter and see what happens
Also how do i find old posts

My user ID was jilly1973 but i cant find them ???

thanks in advance

corinne28

I telephonned my local court and abbey on friday and they both said cases had been stayed. saturday i got the statement of defence from abbey. now i'm really confused. i cant wait up to two years like most other people. would you think that they would have continued with court cases that have already started.

territshirt

HI,
I am in court tomorrow have not heard from the court or abbey, really worried never been to court before and I do not know what to expect.
Help!

Edinburghlass_2

Here you go, someone who was in court this morning...

http://forums.moneysavingexpert.com/showthread.html?t=519748