Abbey (merged)

fat_boy_jimmy

Hello - new here, very interested in screwing my bank like they screwed me!

One question if anybody would be so kind to answer it; I have a loan with 8k / 5 years remaining.

All this talk about Abbey closing bank accounts, does anyone have any experience with Abbey forcing early repayment of a loan? Can they do that?

Drysdale

Hi

First time I've tried this. I have sent an initial letter to Abbey requesting a refund of charges amounting to £175. They have sent a generic reply stating they are "sorry that you felt the need to complain" and that they are "investigating your complaint". They also said that it could take up to 4 weeks?!

Has anyone else claiming with Abbey had this? Can I proceed to threaten court action at this stage due to the fact I am not happy with the level of response?

Thanks in advance.

Edinburghlass_2

Standard letter from Abbey as you'll see in this thread, just carry on with the next letter.


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carrielouise80

hi,

Abbey have until 28 jan to submit a defense to my court claim, if they don't submit by sumday - at what time can i file for judgement? i.e can i do it sunday mid day or do i have to wait until mid night?

mety

After receiving a list of my charges I printed off my letter and hand delivered it to my nearest Abbey branch. It's less than a minute's walk so it made sense just to hand it in and I asked for the name of the person I handed it to and told her it was for the attention of the manager.

Needless to say it's now 14 days on and I've not heard a sausage. Should I send the letter again recorded or move on to the next stage having given them the chance?

Not sure what to do now, any suggestions welcome!

Edinburghlass_2

carrielouise80 wrote:

hi,

Abbey have until 28 jan to submit a defense to my court claim, if they don't submit by sumday - at what time can i file for judgement? i.e can i do it sunday mid day or do i have to wait until mid night?

If you're doing it online I believe you can't actually do anything until the "correct" time anyway.

Edinburghlass_2

mety wrote:

After receiving a list of my charges I printed off my letter and hand delivered it to my nearest Abbey branch. It's less than a minute's walk so it made sense just to hand it in and I asked for the name of the person I handed it to and told her it was for the attention of the manager.

Needless to say it's now 14 days on and I've not heard a sausage. Should I send the letter again recorded or move on to the next stage having given them the chance?

Not sure what to do now, any suggestions welcome!

Send the next letter on Monday.

carrielouise80

Edinburghlass wrote:

If you're doing it online I believe you can't actually do anything until the "correct" time anyway.

thank you, but what will be deemed the "correct time?".

Edinburghlass_2

carrielouise80 wrote:

thank you, but what will be deemed the "correct time?".

I don't know but as I understand it, if the time is midnight you can't access your claim until that time, if you see what I mean.

tourette_t-shirts

I sent off a recored letter to Abbys head quaters in London on Monday.Today i recieved a reply to tell me they were looking at my complaint and they will respondwithin 4 weeks.


I have asked for a couple of charges back offabbey in the past once and exactley the same happened ,in the end they gave me 75% of charges back.Im hoping they do the same again as this time its for a lower amount!