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Abbey (merged)

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  • I really want this sorted and sent a letter to Abbey 3 weeks ago, I called last week and they are still dealing with it. Do you start proceedings or keep waiting?
  • vickyb
    vickyb Posts: 113 Forumite
    i was supposed to get a letter back last wed(end of the 14days) and i havent heard anything so im starting my claim online with moneyclaim alot of people have said dont let the banks dictate to you how long its going to take you tell them, otherwise i think theyll just keep fobbing you off by saying theyre still looking into it i think you have to be quite tough! see what everyone else says though (im just learning about all this myself).
  • nickmack
    nickmack Posts: 4,435 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I really want this sorted and sent a letter to Abbey 3 weeks ago, I called last week and they are still dealing with it. Do you start proceedings or keep waiting?

    Please see the Reclaim Help thread, link in my signature.
  • emmaessex
    emmaessex Posts: 8 Forumite
    :j :j

    Heres some hope for all you claiming charges -

    Original claim for £588 inc Interest started MCOL and received notice that its been passed to local court, abbey originly offered £388 i refused saying wanted 550 they refused offerd again 500 i refused lol and offered my final offer of 525 that was accepted today !! spoke to Ronan Coyle who was really helpful, so keep at it everyone, now have my spending monies for hols !!
  • 574
    574 Posts: 1 Newbie
    I switched banks a year ago because of the charges and would love to know if I can claim back these charges even though I no longer bank with them.
    Can someone, anyone, help and advise me?
  • PI_Guy
    PI_Guy Posts: 27 Forumite
    yes you can. go for it.
  • kayla
    kayla Posts: 46 Forumite
    hi all, i am claiming bank charges from abbey. i sent all relevant letters and had no joy in getting a full refund. i took them to the FO and after a few weeks, success. the FO sent a final letter stating i would get my money within 4 weeks. i still dont have my money back yet and stuck on what i should do. i have phoned the FO and told them, they said they would look into it for me. is there anything i can do?
  • bri.f_2
    bri.f_2 Posts: 8 Forumite
    I am in court tomorrow for a prelim hearing. I am putting together my bundleand have just noticed that the original template that I used on the court claim form has changed.....It no longer mentions the 1896 case of wilson v love. Is this going to cause me a problem?
    Also if possible can one of you guys help me out with what I will need and where to find it? For instance, will I need a copy of the wilson case law and if so where do I get it?
    I turned down an offer of 80% the other day I am beginning to regret it!
    thanks in advance
    Bri
  • Hi Bri
    i'm in court next month and have been getting my bundle ready, the best place to find what you need is www.consumeractiongroup.co.uk
    on there is a download for everything you'll need.
    Good luck in court!!
    Kim
  • PLS HELP I HAVE GONE THROUGH THE PROCESS TRYING TO CLAIM APPROX £1600 FROM CHARGES FROM ABBEY I HAVE JUST RECVD THIS LETTER TODAY SAYING THEY HAVE CARRIED OUT AN INVESTIGATION OM MY BEHALF.THE CHARGES ARE CORRECT AS A GOODWILL GESTURE THEY OFFERED ME £630.00 AND THEY ARE SATISFIED THAT THE CHARGES DO NOT CONTRAVENE THE UNFAIR TERMS IN CONSUMER REGULATIONS 1999. AND IF IM STILL UNHAPPY I HAVE A RIGHT TO COMPLAIN TO THE FINANCIAL OMBUDSMAN SERVICE.NOT SURE WHAT TO DO PLS HELP THANX .:rolleyes:
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