Abbey (merged)

thebluearsedfly

I've been reading back the posts for the last couple of days, and am concerned that I have only entered the most basic claim details via MCOL.

Should I pre-empt any problems by sending the court, and Abbey's Bank Charges Team a comprehensive breakdown of the charges I'm applying for? Can I do this now, and is there any particular Court pro-forma which I need to fill out?

Or should I wait to see what Abbey's defence (if any) will be? They have acknowledged the service of my claim on 20th June 07, and have 28 days to file a defence.

Beate

Stick to the particulars of claim as advised on this forum (check Reclaim Bank Charges Help Thread). I am sure you sent a list of charges to the bank before. If they want it again, they will let you know. If the court wants more info, they will let you know too.

PI_Guy

Abbey have settled at 90% of my claim which i have accepted YEAH

hooamus80

TillyTrippit wrote: »

Hi, I wonder if anyone would help me please? I have looked through all of the info about Abbey on this site and I can't find the answer - I'm probably missing what is staring me in the face - sorry if that is the case.I first wrote to Abbey over 13 weeks ago requesting the statements. They sent the last 6 months worth, then a spreadsheet covering the last two years. They then said that they didn't keep statements, but would send me a list of the transactions on my account - which they did. MY transactions, not theirs. I wrote again, emailed and called - only to have the same thing happen again!I eventually got to speak to a lovely bloke (no, I didn't get his name and I am truly kicking myself) who agreed with me, that I was entitled to know how much the bank had been taking from me, and that he would chase it up for me - that was 3 weeks ago- nothing since.I really haven't got a clue how on earth I go on from here. Please could one of you fabulous people help? I've been a complete fool with money and the claim will be for several thousands !!Many thanks and huge apologies if the answer is already here - I genuinely couldn't see it.Tilly

Hi Tilly if you have the date you spoke to the "helpful" bloke at Abbey then give them a call 0845 724 724. Ask the operator to look up the date and they may be able to tell you who you spoke to.:rotfl:

ssrkhawkins

Need advice, I've pasted a copy of the response I'm going to send to Abbey in reply to the good will gesture speal that it looks like everyones getting, do I need to elaborate or should I just keep is short and to the point?

"Dear Sir / Madam,<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /><o:p></o:p>
<o:p></o:p>
Thank you for your letter dated 29 June 2007 and I consider your response to my claim as unsatisfactory. I will, without prejudice, accept the ‘Good will’ payment of £***.** as partial payment towards the original claim of £****.**.<o:p></o:p>
<o:p></o:p>
I have included with this letter another schedule detailing the charges that I will be claiming (Less £***.**). If I have not received a satisfactory reply to this letter within 14 days then I will have no option but to pursue my claim via the courts.

Yours......."

All help appreciated!

Len_Roof

We have been trying to claim from the Abbey since February and they have sent the same letters to us, however we are claiming for £18,000 and they have sent us a wonderful offer of £305.00 - what a insult. Needless to say we are now going to the banking ombudsman with a copy of their letter.

LozBingley

ssrkhawkins wrote: »

Need advice, I've pasted a copy of the response I'm going to send to Abbey in reply to the good will gesture speal that it looks like everyones getting, do I need to elaborate or should I just keep is short and to the point?


Dear Sir / Madam,
<O:p</O:p

Thank you for your letter dated 29 June 2007 and I consider your response to my claim as unsatisfactory. I will, without prejudice, accept the ‘Good will’ payment of £***.** as partial payment towards the original claim of £****.**.<O:p</O:p
<O:p</O:p

I have included with this letter another schedule detailing the charges that I will be claiming (Less £***.**). If I have not received a satisfactory reply to this letter within 14 days then I will have no option but to pursue my claim via the courts.

Yours.......


All help appreciated!

Looks fine to me

I see PI Guy got 90% so hold out for that

thebluearsedfly

Thanks Beate. I'll hang on until I hear from MCOL regarding Abbey's defence.

Raj1_2

Please Help - I sent letter claiming charges and asked Abbey to respond within 14 days. I have received a letter back from Abbey today, saying that they will investigate my claim and get back to me within 4 weeks. What should I do now, do I wait or should I write to them again.:eek:

princesskez26

Raj1 wrote: »

Please Help - I sent letter claiming charges and asked Abbey to respond within 14 days. I have received a letter back from Abbey today, saying that they will investigate my claim and get back to me within 4 weeks. What should I do now, do I wait or should I write to them again.:eek:

Stick to your timescales not the banks Proceed onto the next letter,

Good luck

Kez