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Abbey (merged)

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  • bighonestjohn
    bighonestjohn Posts: 20 Forumite
    Hi all,

    I thought i would you all know that i was recently had a few charges amounting to about 70 pounds which consisted of an unauthorised overdraft charge and charge for clearing a direct debit while overdrawn.

    I just sent a letter to my local branch requesting for this money back stating the unfairness of the charges and also that this is was my first time and a rarity that it happened and i got it back.

    I read about all the problems other abbey people are getting and was surprised i got it back. I got it back after about two weeks in sending the letter.

    So no matter how small, ask for it back!

    BHJ
  • fivestarz
    fivestarz Posts: 8 Forumite
    Hi,

    I am also STILL waiting for statements for 2001-2003 and have just printed off the Information Commissioner's complaint form and will be getting that postsed off today.
    My original letter to Abbey requesting copy of statements was sent on 1/3/07 and despite several chasing phone calls, emails and letters which have all been ignored I am still waiting GRRRRR so time to take action :mad:

    I also have been unable to get an email through to Pam Speed so if anyone has been successful in either speaking to her or emailing her please could you let me know.

    Good luck to all,

    fivestarz
  • fivestarz
    fivestarz Posts: 8 Forumite
    Hi all,

    I thought i would you all know that i was recently had a few charges amounting to about 70 pounds which consisted of an unauthorised overdraft charge and charge for clearing a direct debit while overdrawn.

    I just sent a letter to my local branch requesting for this money back stating the unfairness of the charges and also that this is was my first time and a rarity that it happened and i got it back.

    I read about all the problems other abbey people are getting and was surprised i got it back. I got it back after about two weeks in sending the letter.

    So no matter how small, ask for it back!

    BHJ




    THATS BRILLIANT! :T WELL DONE BHJ !!!
  • bighonestjohn
    bighonestjohn Posts: 20 Forumite
    fivestarz wrote: »
    THATS BRILLIANT! :T WELL DONE BHJ !!!

    Thanks, and good luck to you in your claiming process!
  • Help I'm in panic mode,
    I've followed all the directions Martin has given sending letters etc, I have filed a claim in the court against the Abbey National ( 2 accounts ) done seperately, they have now entered a defence denying every allegation stating that my accounts were subject to the applicable terms and conditions, it goes on to list a whole page of conditions, it also says " the defendant will refer at trail to the full conditions etc " I'm worried they will go all the way to court, has anyone else got this far.
    In all I have 12 bank/credit card accounts I'm trying to retreave charges on, its turning into a nightmare.
    Wendy
  • Kurt_Hamster
    Kurt_Hamster Posts: 791 Forumite
    WEND12814 wrote: »
    Help I'm in panic mode,
    I've followed all the directions Martin has given sending letters etc, I have filed a claim in the court against the Abbey National ( 2 accounts ) done seperately, they have now entered a defence denying every allegation stating that my accounts were subject to the applicable terms and conditions, it goes on to list a whole page of conditions, it also says " the defendant will refer at trail to the full conditions etc " I'm worried they will go all the way to court, has anyone else got this far.
    In all I have 12 bank/credit card accounts I'm trying to retreave charges on, its turning into a nightmare.
    Wendy

    At the moment the banks are doing their best NOT to go to court, whilst simultaneously taking it as far as they can to weed out the weaklings a-la assault course mentality, i.e. make it as hard and as daunting as possibly to weed out anyone who doesn't have the staying power to go the distance.

    They must have already saved themselves a fortune by putting off people who have baulked at the very thought of court action.
    Hamsters have no tact and diplomacy, nor do they want any.
  • Edinburghlass_2
    Edinburghlass_2 Posts: 32,680 Forumite
    10,000 Posts Combo Breaker
    I have read that the interest being requested is the amount paid on the charges if they made you OD! Is this correct, hence I wouldn't be eligible or is the %8 claimed because they have deprived us of the money.

    You've misunderstood the interest I think! The interest that Martin suggests you start your claim with is the interest that the court will award to any claim when it reaches the court stage. This could be you claiming £100 from a holiday company and if it reaches the court stage you would be awarded interest on the amount you are claiming. When/if you reach the MCOL stage there is a section where you are asked if you are claiming interest and you would say yes. Have a listen to the audio file which is linked in Martin's article as often listening to that is easier than reading.

    In another post(s) I saw that Abbey have asked how interest was worked out, so last thing I need is to get into areas I am unsure about. I used a spreadsheet from a member on the CAG that works out days since charge levied and interest owed. Hope I have explained myself correctly.

    Confused Michelle :confused:

    Also have a read of the post about interest by Rex Mundi in the Reclaim Help Thread which is linked in my signature as this explains the interest you can claim if you can prove that the bank interest was charged due purely to bank charges.

    The main thing is if you have included interest in your claim and you receive an offer of the full amount without interest from the bank BEFORE you file at court or online you must accept this offer.
  • miss-bonkers
    miss-bonkers Posts: 61 Forumite
    Hi all
    i have just phoned up my local court and asked when i will be getting a court date, but they said that all their casesare being transferred to Cardiff, and are all pending the outcome of a test case!! what does all this mean???
    i'm getting worried now!
    Kim
  • Hi

    I've rec'd a list of charges from Abbey today and am writing completing the letter 'asking for my charges back' just a quick question....

    the letter asks to enclose a list of charges, i'll obviously photocopy the sheet they sent but since then i've had more charges, how do I list them???

    It may sound obvious but I need a little help!
  • missjules
    missjules Posts: 36 Forumite
    Hugo

    have you received a response yet from abbey regarding your missing statements?
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