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Reclaim Unfair Bank Charges Discussion Area

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  • If you ask for copy statements the banks can and will charge you for this information. What you are asking for is all information held on you under DPA. Check the letter (ask for charge details) in the link below and then either phone them back or send the letter with your cheque for £10.

    Step-by-step Guides: Bank Charges: Reclaim Your Cash | Top New Bank Account Calculator: Charge them interest Template Letters: (right click and save) Ask for charge details |Initial letter | Second letter | Small claims note Get Updates On Important Changes: Free Weekly Money Tip
  • angelkt
    angelkt Posts: 11 Forumite
    Do you have your list of charges/statements yet? You'll find the list of charges you can claim in this thread. Ignore the £12 guide charge that has been set by OFT meantime.

    thanks for that.no i havent i was just generally wondering wether this was how it worked-so say you have a harge for £12 you ask for the £12 back and not just part of it as surely they can lawfully charge you something?this is where im getting confused!
  • Hi all, I've just filled in the interst calculator after receiving 6 years worth of bank statements, I've printed it and am now using the letter template for the next step. Now this may sound a daft question but, do I send this second letter to the same address as the 1st (the 1st letter being sent to the Data Protection Manager)? or should I send this one to my local branch or even to the banks' Customer relations? :confused:

    Help please!!!
  • Your local branch will do, they will pass to the appropriate department.
  • Your local branch will do, they will pass to the appropriate department.


    Thanks for that, I'll keep everyone informed as to how I get on!:D
  • Hi this is my first post and I am about to start the process of claiming my charges back from HSBC. Can you tell me where I should send the first letter to for my statements as I read in the forum that it is the 2nd letter that should go to the branch. I have been so inspired by everyones posts, I can't wait to get started. Our losses caused us such a lot of heartaches at a time when we really could have done without it.
  • First post in this thread...

    http://forums.moneysavingexpert.com/showthread.html?t=304064

    and this thread should help you throughout your claim :)
  • Yes you can claim on closed cards or an old card number.

    Do Barclays close accounts after payout? Do banks/credit cards payout should the claim be for a reasonable amount e.g. under £1,000?

    Regards,
  • See below, but anyone know where Style's office is?

    Barclays Bank;

    Barclays Data Protection
    Radbroke Hall
    Knutsford
    Cheshire
    WA16 9EU

    Barclaycard

    Data Protection Team
    Dept LRC
    Barclaycard
    Northampton
    NN4 7SG

    Capital One;

    Legal Compliance Specialist
    Capital One Bank (Europe) plc
    Trent House
    Station street
    Nottingham
    NG2 3HX

    Style Financial Services Ltd

    Monument

    PO |Box 6476
    Northampton
    NN4 1ZN
  • If we're reclaiming for ALL default charges including interest, surley that excludes a charge from the bank? They do have a right to charge us being overdrawn right, even if it is £0.01p?
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