Reclaim Unfair Bank Charges Discussion Area

k1mmie

I have read different stories, with different outcomes for the same banks. When you return the second letter with the amount requested to your branch, is it thebranch Manager's discretion to repay this or does it all go via Head Office????????

k1mmie

Have not got as far as that yet with BOS. Sent of letter one, but not had chrages list back yet. How long did they take to reply at this stage to you? You will have to check, but I would assume that maintenance charges are unclaimable, if this is a monthly charge due to admin.

whitehills2007

thanks,

i sent out a letter and cheque for my statements for 5 years and i got them within about a week.. was not expecting them so quickly.

About to recorded letter for my claim. just wanted to check on these maintenace charges. I noticed on Martins list of what u can and cant it says service charge. i can only asume its the same thing.

i wrote to the BOS in South Clerk Street edinburgh.

oldandskint

AUDE wrote: »

I am just about to send a letter reclaiming my charges plus interest to Barclays. Do I send it to my branch or head office?

Hi I hand posted my 1st letter last friday through the branch letter box addressed to the Branch Manager, have recieved letter back today saying that they are looking into my comments and will endeavour to do so within my time limit but cannot guarantee this.
So if no reply by next friday will be hand delivering second letter through branch letter box.

Reply didn't come from branch though!

Good luck

sticklegruber

Hi I started proceedings against A & L about 6 weeks ago went through the template letters then started Court proceedings against them on 23rd April received a letter this morning offering £280.85 Quoting OFT case on credit card charges been £12 I am not accepting this offer my origional claim was £790 with a without prejudice offer of £580. they refused this so have had their chance am now going to go the full distance with them unless they settle out of court for full amount.

Edinburghlass_2

If you check the Reclaim Help Thread, link in my signature you'll find links to all the major bank threads and other main threads regarding the process and the experiences users have had with the banks.

stevo1000

hi i'm currently in process of claiming from abbey £1600 in charges and interest they have replied to my first letter stating they are sorry i felt the need to complain and they are currently looking into the matter is this standard and should i send my second letter i don't know

slippyhelen

Haven't yet made up my mind about accepting them but
Capital one
LBA sent 07/04/07 reclaiming £240
Letter saying they were dealing with it 23/04/07
Offer received 28/04/07 £80 claiming they can charge £12 but will refund me the difference.

Pretty much the same from Morgan Stanley

LBA sent 21/04/07 reclaiming £200
Offer received 28/04/07 for £80

Am in the process of taking Lloyds to court and waiting for the Halifax and natwest. They owe me squillions. May well use the above money to go through MCOL for the Halifax

slippyhelen

Massive debt owed to this site and all the people who use it, it has been fascinating and empowering reading everyone's stories. GET THE BANKS BACK!!! It is our money they took!

Thank you x

k1mmie

When it comes to issuing the letter for charges (listed), can this be delivered to the local banch and obtain a signature from them when you drop it by hand, or is it best to send to your branch??