Reclaim Unfair Bank Charges Discussion Area

asb_2

I am led to believe it is possible to reclaim late payment charges for catalogues, and we can use the same templates that are provided for bank charges and just change the wording.

If we no longer have the statements, do we just right to the catalogues and ask them for a copy of all late payment charges, and do we have to pay a fee for this?

Has anyone else done this and had success?

Thanks

kevlegs

yoanbob wrote: »

Hello, wondering if anyone can help, have sent second letter back to the halifax asking for my charges back, they sent me a letter saying it will take six weeks to look into my complaint, should i send the third letter? as its been ovedr 3 weeks or am i obliged to wait the six weeks?
also i have 5 other accounts with the halifax, would they close all of them or just the one i'm claiming for?

Did you state a time in which they had to comply before you take them to court?
If so, send a letter stating that the original time has lapsed and you can give them a further amount of time before you go through the courts without any firther notice. This is what I am about to do with my bank.

gaolattack

maryslj wrote: »

Hello
I have recently sent Halifax a letter requesting my bank charges of £217 back. I sent this letter to my branch.
I have received a letter back from the assisstant manager telling me to call customer services.
Shall I call them - will they be able to help??

Keep to your time scale, after the 14 days, send your second letter, threatining coart action.

gaolattack

goonergeezer wrote: »

hi, just got a letter back from halifax, i asked them for all my charges and they have said that it will take 8 weeks for them to to look into the complaint is this usual? will i have towait nearly 2 months for them to contact me with their decision?

Stick to your time scale, then send tour second letter threatining court,

Silky_2

Hi, I'm sorry if this is in the wrong place. Can anyone tell me the next step. I have written to GE Money, enclosing cheque for £10 asking for copy statements. 40 days is now up and Ive had no reply. I dont know what to do next?

Silky_2

Sorry.. didnt ask for copy statements.. used Martin's 1st letter asking for details of charges.

madlee

Can you claim the over limit fees of £12 on credit cards

auntiedoe

Hi, I hope that this is the right place to write this but I am very frustrated. I wrote to the Clydesdale Bank asking for copies of my charges (with the £10 cheque required) and about 10 days later got a reply saying that they had received my paperwork and were working on it. I then received a letter on Friday of last week advising that they would not be able to get the paperwork to me in the 40 days due to there being so many applications. I called them this morning and asked how long they thought that it would take them and they advised that if I had not heard anything within two weeks to give them a call back. My question is do I just wait? HELP!!!

kevlegs

On the HMCS website it asks if my claim includes any issues under the human rights act 1998. Do I say yes or no?
Am just claiming the bank charges and interest from HSBC.

Jessie_M

Bank: halifax
Amount Claimed £3751.00 (Acc No 1) £2173.00 (Acc No 2) (Total £5924.00)
Amount Agreed both accounts £5000.00

The Story:

Received statements about February after approx 2 week wait.
Sent letter off asking for my money back on March 8th received 8 week letter on 13th March, wrote the next letter to them on 29th March saying I did not receive a satisafctory response from them and that I would give them a further 14 days to respond, received a letter on 7th April making me an offer of £4600.00, refused it this morning, settled on £5000.00.

So to all of you claiming, go for it, and good luck, Thanks to all on this site for your valuble advise and stories, would not and could not have done it without this. Going to spend it on a nice family holiday. :beer:

Jess
:j :j :j :j :j :j :j :j :j :j :j