Reclaim Unfair Bank Charges Discussion Area

julie_s_2

hi to all im a newbie so please bear with me not sure if this will reach anyone so please reply so i know imnot going mad !lol

julie_s_2

recieved bank statements today from one of my accounts.Bit confussed tho i was expecting a list of charges.does this mean i have to manually count the charges?

Twinkly

julie_s wrote: »

hi to all im a newbie so please bear with me not sure if this will reach anyone so please reply so i know imnot going mad !lol

Reading you loud and clear. Over.

aharris

first of all thanks to all for help!

i got an agreement letter saying i could have the full amount from hsbc (£551) which am very happy about. its says they will crdit me account with in 7 working days. the only problem is its now been over 7 working days and when i phone they say they are very busy and doing there best. i understand there must be a lot to go through but it cant take over 7 days to credit money to an account. should i think about calling them and speaking to someone in charge, or leave it for a little longer? also has anyone else waited so long for the money back once they agreed the refund???

julie_s_2

codydog 78
perhaps you can help?somewhat confussed julie

julie_s_2

hi twinkly wow it works lol.any info on my first step?

COPPERHEADJACK_2

thanks twinkly I am in the sam position as you and didn't really think it would be worth rocking the boat. but just checking to make sure

MimiJane

julie_s wrote: »

recieved bank statements today from one of my accounts.Bit confussed tho i was expecting a list of charges.does this mean i have to manually count the charges?

They normally only send statements. You will have to produce a schedule of all the unauthorised charges (date, reason, charge) yourself I'm afraid. You can also, if you wish, use Martin's calculator on the Home page to work out interest charges, if you're also claiming for these initially. I've actually got two schedules ... the first one I produced myself which I sent to the bank (without interest) and one using the calculator in case it goes to court, in which case I will be claiming interest. Bear in mind that the calculator will work out the interest for you when you insert the charge and date, but will not show the reason for the charge.

julie_s_2

it seems such a long haul for me to go yet but i will follow it through so any help and advice will be so much appreciated

julie_s_2

cheers mimijane guess i have a bit of paperwork to do!!!!!!!!!! didnt think they would make it easy for me !