Not given connecting rooms

totallybored

dementedhousewife wrote: »

Night times are gonna be awful
As me n hubby will have to sleep apart the whole week.

Is this really a problem?? Don't you sleep with him the other 51 weeks a year?

POPPYOSCAR

totallybored wrote: »

Is this really a problem?? Don't you sleep with him the other 51 weeks a year?

I would hate to sleep apart from my OH for a whole week and this would spoil my holiday to a degree.

If I had no other choice then obviously I would, but for the OP this is a special holiday and I see no reason why she should have to when she has booked on the basis of connecting rooms for the children.

mildred1978

totallybored wrote: »

Is this really a problem?? Don't you sleep with him the other 51 weeks a year?

I was going to ask this too.

Also, isn't Jamaica an odd destination with such young children?

giraffe69

Doesn't mean I'm wrong.

I think your comments together with your attempted joke on your profile suggests that your judgement chip has gone walkabout!

dementedhousewife

mildred1978 wrote: »

I was going to ask this too.

Also, isn't Jamaica an odd destination with such young children?

Whats my destination of choice got anything to do with it?

Are we all meant to go to Butlins because we have children....

dementedhousewife

totallybored wrote: »

Is this really a problem?? Don't you sleep with him the other 51 weeks a year?

Actually no i dont...

Miss_Havisham

I think some of you are being a bit harsh with the OP. She has young children and obviously needs to be within earshot during the night in case they cry or need the toilet etc. At 3 and 5 they're not much more than babies and could be nervous in a strange room. Sleeping separately from her husband would be OK if that's what they planned when booking the holiday but it wasn't - they were lead to believe that they were "buying" joining rooms when booking the hol. Looks to me like the travel agent just said yes to the rooms requirement to sell the holiday and pocket the commission.

I don't see how the choice of destination affects this bedroom issue to be honest.

richardw

You need to find out

How many connecting rooms does the hotel have?

Who allocates the rooms, is it the tour operator or the hotel?

Do TUI specifically buy rooms with connecting doors?

Do TUI specifically promote this hotel as infant family friendly?

Does your booking have the infants ages on it?

What do other tour operators do at this hotel? Do they offer connecting rooms?

lewroll

richardw wrote: »

You need to find out

How many connecting rooms does the hotel have?

Who allocates the rooms, is it the tour operator or the hotel?

Do TUI specifically buy rooms with connecting doors?

Do TUI specifically promote this hotel as infant family friendly?

Does your booking have the infants ages on it?

What do other tour operators do at this hotel? Do they offer connecting rooms?

Hallelujah - someone actually being helpful and giving some tips on what to ask

dementedhousewife

Thank you to the nice people on here....
Ive managed to get a number for retail complaints escalations team

Ive left it in their hands now... Hopefully they will help and
do what i originally asked for..

Were so looking forward to this holdiday... very much needed family time.. being apart isnt what i want or what a family should do when spending hard earned cash..