Cashback Barclaycards!!!

Barclaycard_Company_Representative

Hi all,

In answer to your questions...

reclusive46
It appears that your online access to mybarclaycard may have an error. Understandably, we're unable to find the solution here, however, if you call our Internet Help Desk on 0844 556 0105, they will be able to assist you.

horngkai
Your transfer will happen after your next billing day and will take a maximum of 35 days.

Thanks, Richard.

Piotrf

Barclaycard_Company_Representative wrote: »

Hi all,


Piotrf
Yes, any customer transferred onto the new Freedom Rewards card will be eligible to earn the additional 10,500 points.


Thanks, Richard.

Hi Richard,

I have just emailed Barclaycard using the online messaging service to confirm this and I got the following answer from the customer service. It begs the question of which answer will prevail?

"Upon checking our records, I would like to inform you that your account is not eligible for the product transfer to a Freedom Rewards Mastercard account at present.

As with the majority of standard account processes, eligibility checks are required to ensure we are treating customers fairly and that the new product is suitable for their needs."

Thanks,
P

Barclaycard_Company_Representative

Hi Piotrf,

Thanks for your message. We're sorry to hear that you've had difficulty gaining the correct information when contacting our email team via mybarclaycard. We can assure you that all Goldfish customers are automatically being transferred to the new Freedom Rewards Card on 30th October 2012.

A notice of variation informing you of the change will have been sent to you after 27th September and this should arrive with you soon.

If you have any more questions, please let me know.

Thanks, Richard.

reclusive46

We didn't have to activate the replacement card did we?
Scrap that, just reread letter.

lawstudent

Still no sign of my card =[ I guess the only upside of this is the fact that my anniversary month will be closer to Christmas every year.

Piotrf

Barclaycard_Company_Representative wrote: »

Hi Piotrf,

Thanks for your message. We're sorry to hear that you've had difficulty gaining the correct information when contacting our email team via mybarclaycard. We can assure you that all Goldfish customers are automatically being transferred to the new Freedom Rewards Card on 30th October 2012.

A notice of variation informing you of the change will have been sent to you after 27th September and this should arrive with you soon.

If you have any more questions, please let me know.

Thanks, Richard.

Thanks Richard, I hope the whole process will be smooth.

horngkai

Barclaycard_Company_Representative wrote: »

Hi all,

horngkai
Your transfer will happen after your next billing day and will take a maximum of 35 days.

Thanks, Richard.

Thanks for replying. Will I not be told if I am succesful in the transfer application first? Or the switch will just take place?

reclusive46

horngkai wrote: »

Thanks for replying. Will I not be told if I am succesful in the transfer application first? Or the switch will just take place?

We've yet to see anyone on here declined, I didn't get any notification. I think its more of a matter they will contact you if your declined.

Barclaycard_Company_Representative

Hi horngkai & reclusive46,

We will inform you before the transfer is complete. Confirmation will be sent to you via email or letter whether you're successful or not.

Thanks, Richard.

reclusive46

Barclaycard_Company_Representative wrote: »

Hi horngkai & reclusive46,

We will inform you before the transfer is complete. Confirmation will be sent to you via email or letter whether you're successful or not.

Thanks, Richard.

I got my new cards today, I never actually heard that I'd been accepted although I clearly was.