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Paypal say i have to pay the £500 for someone buying a stolen credit card

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  • motorguy
    motorguy Posts: 22,611 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Moglex wrote: »
    The important point being that they can then make an informed opinion for themselves, which is the most important thing, wouldn't you say?

    Its like any kind of risk, you need to be able to have all the information, then minimise the risk to you.

    The problem is that paypal imply there is no risk, so i agree, make people aware of all the risks then they can make an informed decision from there.
  • jamstaruk
    jamstaruk Posts: 214 Forumite
    Rather than continuously moaning about PayPal quite simply don't use it if that's how you feel.


    yeh thats a great reply

    poor sods been ripped off outa 500 notes and you come out with that crap

    the prob lies with ebay and paypal (ebay bought paypal) so they quids in they always try to get us to pay via paypal and charge us sellers for privlage on top of the listing fees and final value fees weve already paid.

    in my opinion its paypals fault if they gonna try and wriggle out of paying out y not make everyone HAVE to have a confirmed address?

    the paypal fees we get for money that is ours would easily pay for insurance for this type of case
  • Sugar_Coated_Owl
    Sugar_Coated_Owl Posts: 12,379 Forumite
    Sorry but if you can't protect yourself by sending to a confirmed address then you've only got yourself to blame.
    --><-- Sugar Coated Owl --><--

    If you believe, you will survive - Katie Piper

    Woohoo! I'm normal! Gotta go tell the cat.
  • frivolous_fay
    frivolous_fay Posts: 13,302 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Mortgage-free Glee!
    OP in this case rapidly realised they'd made a mistake.

    It's a pity that most who come here to say they've been stung only then take the time to read the T&Cs, and find out what they SHOULD have done -or not done.

    Sure - paypal has some lousy small print - but it's there to be read.

    Good luck with the police investigation OP - if you can get other sellers on side, you'll be harder to ignore.
    My TV is broken! :cry:
    Edit: refunded £515 for TV 1.5 years out of warranty - thank you Sale of Goods Act! :j
  • digerati
    digerati Posts: 533 Forumite
    Part of the Furniture Combo Breaker
    PeteHerts wrote: »
    Shouldnt Paypal not allow people to buy stuff or only allow them to spend a small limit til all they're details are confirmed properly?

    If PayPal acted responsibly and ethically, then YES. Unfortunately that would slow the vast amount of cash (their lifeblood) flowing through PayPal, so they use a compromised system where unconfirmed buyers can spend £500 before requiring verification. The risk is entirely passed on to the seller.

    Competing online payment systems like UK based MoneyBookers.com do require ID verification before buyers can spend even £1. It's slower getting customers signed up, but has a greatly lower fraud rate than PayPal - even though it operates worldwide. MoneyBookers also offers significantly better chargeback protection and lower fees, with no payment reversals either. (I'm a satisfied customer of five years both as buyer and seller.)
    "Money is truthful. If a person speaks of their honour, make sure they pay in cash."
  • I feel sorry for and sympathise with the original poster and hope you recover your money back from Paypal. I'm a long standing seller on Ebay and I'm fortunate that I've never had that happen to me. That's not to say I haven't had my disputes with them over claims of "item not as described" primarily, and they got away with it once last year when they found (wrongly) in favour of the buyer (0 feedback against my 35,000+) and had another one tried on me a couple of months ago which was found once again in the buyer's favour and cost me dearly :mad: .

    As a result of that and basically the fact that they're not doing their job right and not protecting the innocent, I stopped accepting Paypal as a method of payment. I was a bit worried that it would affect my sales but I reckon I've lost about 10% custom but I've instantly regained that - and more - by not having to stump up the Paypal fees which was 4 figures for last year, so all round I'm better off.

    My only regret is that - as a seller - I didn't ditch them years ago.

    SC :cool:
  • To update i know i should have technicaly "read the small print" but after being a member for 5 years, being verified recently, i guess i became complacent, i didn't have a confirmed address until a few months ago which i had over 200 items shipped to, meaning what that i can sign up with a new account and not have a confirmed address and just buy lots of items, do chargebacks and keep them. Because that seems to be the situation.

    Theoreticaly can i not set up an account, buy a rake of 1p ebooks to build up feedback then go buy a dozen ps3's using an unconfirmed address(that's actually mine) like plenty of ebay members have. Use a friends CC then tell PP it was a stolen card used and my friend can chargeback to all the accounts. Since PP or my local police don't seem to care it's a crime i'd probaly get away with it long enough to punt off all the items.

    I've been corresponding with a fellow ebayer who just sent me the message
    My transaction ID is 300094952828 Here is something interesting. Me and my uncle were selling two PS3s seperately. His item was bought two days after mine. By that time, I had explained to him what had happened to me, so he was warned of any possible scammers. His item was eventually bought by a user in Nottingham too. It was not the same guys username who bought my one and your one (beverleydoel). However, when we cross-checked their addresses, it was the same address in Nottingham as baverlydoel's! So the same guy has multiple scamming accounts. My uncle was fortunate enough to not send his PS3 off as I had warned him that the guy is a scammer. The scammer soon reversed my uncles payment too, but he is not getting another PS3. I dont have the other username at hand, but in his other account he had many other expensive items (watches etc.) which he bought and which showed up in the feedback. I suppose he also scammed those. That account is still active and I wonder why Ebay/PayPal dont see that its the same guy.

    The address being:
    Stephen Jordan
    48 Templars Court
    Nottingham, Nottinghamshire
    NG7 3GT
    United Kingdom

    Which he is still scamming from and getting items posted to and signed for.

    I am just going to encourage this person to also go to the police with his evidence, but realisticaly how long is that gonna take, paypal just don't care because they'll take the money off me and as i said the police station didn't really want anything else to do with it either, but from the sounds of it this guy seems very dodgy. He's commiting fraud into the thousands it seems. i've read before of people doing the same with a CC or cheque book albeit in shops not on ebay and getting a year in jail.

    I just signed into paypal and it said "your fast, secure way to pay":rolleyes:

    At least this other person seems to be running a buisness, i only bought and sold a ps3 cos i got a discount somewhere where if i sold it at least for it's RRP i'd make at least £20. Half a grands a lot of money to me, adding to i was stupid enough to have bought me and my girlfriends tickets from tickettout which i only found out went into admin a few days ago. It just seems everything is going wrong for me, this is the worst week ever :(
  • Moglex
    Moglex Posts: 1,581 Forumite
    Part of the Furniture 1,000 Posts
    Sorry but if you can't protect yourself by sending to a confirmed address then you've only got yourself to blame.
    Yes.

    That's why I like to remind people that:
    Paypal are Rubbish


    And get them to read:

    So they know they really need to read the small print and make an informed opinion for themselves, which is the most important thing, wouldn't you say?
  • Sugar_Coated_Owl
    Sugar_Coated_Owl Posts: 12,379 Forumite
    I've read many of the stories on there and the majority of them are because people don't protect themselves properly.

    I don't think we're ever going to agree on the matter.
    --><-- Sugar Coated Owl --><--

    If you believe, you will survive - Katie Piper

    Woohoo! I'm normal! Gotta go tell the cat.
  • Taadaa
    Taadaa Posts: 2,113 Forumite
    ..and I for one am not going to sit back and do nothing about it.

    Several people here have commented that the OP should have read the tcs properly. Bank charges are a part of tcs, but I bet that hasn't stopped some of you reclaiming them.

    A big part of this site is consumer revenge. Paypal and E bay probably make £500 every minute, and they think nothing of passing this on to someone that will have real trouble paying it, using their heavy weight status to threaten them with debt collection agencies etc. And now the poor guy is losing sleep over it.

    And it would appear that this person is still being allowed to purchase items on ebay?

    I am off now to write e bay an email stating:

    -my concern that someone who is using a stolen credit card has not had any action taken against them;

    -that an individual seller is being chased for this amount when no action has been taken on the buyer, which is bad news for all sellers;

    -that if they continue to take no action, I will be voting with my feet and taking my goods elsewhere to sell, as they clearly cannot be trusted to act in the best interests of sellers, out of whom they make millions every year.

    and I urge you to do the same.

    If they get lots of emails over this, they might actually get off their butts and do something. They might not of course, but they are clearly trying to screw as much money out of us as possible, and if it's not this, it will be something else, and quite frankly we should do something about it instead of just sitting here.

    And another thing, if you don't want to help someone who is in trouble, don't bother posting. Talk about kick someone when they are down; you should be ashamed of yourselves.
    I have had many Light Bulb Moments. The trouble is someone keeps turning the bulb off :o

    1% over payments on cc 3.5/100 (March 2014)
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