Nhs discounts daily!!

grisly

No voucher yet but my sister in law ordered the same item and she had a email (from the new company using the old companies email address) indicating they would supply it directly but were out of stock and can she wait another 10 days, sounds like the same owners again.

wealdroam

grisly wrote: »

No voucher yet but my sister in law ordered the same item and she had a email (from the new company using the old companies email address) indicating they would supply it directly but were out of stock and can she wait another 10 days, sounds like the same owners again.

Yes, reading this thread, it does seem that the same owners are trading with a new company, doesn't it?

I don't see how that is relevant to a S75 claim.

You asked about whether a S75 claim was appropriate and I answered.

Piratewendy

Could you advise what the email address is to respond as I have contacted them several times with no response with regards delivery but have heard nothing all i wanted was a response like the one your friend has received many thanks

J4kkx wrote: »

My friend also ordered an iPad and has just received this email......

Dear Customers

First and foremost we sincerely apologise for the delay in responding to your enquiry and frustration caused during the change in service to the now dailyhealthservic!!!!!!!!!!.com. This transition has not been acceptable and we apologise for the lack of communication during this time.

In order to deal with the huge volume of enquiries efficiently we ask you respond to this email via the following methods so your enquiry can be appropriately filtered and dealt with immediately without any further delays. Please read the below carefully and respond where necessary, all emails from this point will be answered as required to find a quick resolution to your enquiries. With this in mind all terms will be honoured so please do not worry.

For all orders placed prior to 31/10/2012

We are unable to comment on the actions of the previous company, please direct your enquires to:
Chatsworth & Co
Tel: 01405 862777

For all orders placed from 01/11/2012

• iPad 2 Customers
o There is currently a delay by 10 days in dispatch due to high volumes, an update on delivery will be sent by Tuesday 27th November

• Samsung Smart TV Customers
o An update on delivery will be sent on Monday 26th November

• James Russell Cooks Professional Stand Mixer Customers
o These are due for dispatch on Monday 26th November

• NOOK Simple Touch GlowLight Customers
o These are due for dispatch on Monday 26th November

• Big Bertha Giant XL Beanbags Customers
o These are due for dispatch on Monday 26th November

If you need to send an enquiry relating to the above products please state what product you have purchased within the ‘Subject Line' of you reply so this can be filtered.

Refunds Requested

For any refunds already processed whereby you have received a confirmation email, these have been released and will be showing back via method paid imminently. Our usual terms are within 3-5 working days but we are aware some have not yet come through but please be reassured these have now been authorised and will be showing back imminently. For those of you who would like a refund please reply to this email stating ‘Refund Requested' within the email ‘Subject Line'. We apologise for asking any customers to repeat this action if already requested but this is how they will now be resolved immediately.

Please do not respond to this email if you do not need to as all updates will be sent by the dates as given within this information.
!


Best Wishes

Customer Care Team !

J4kkx

It's just the 'contact us' on the website...... I myself have also emailed 3 times and had no response, my dad however who Also ordered has had the same email as my friend so I'm not sure why some people are getting responses and some aren't!

a.gibb78

They seem to be going under this name now dailyhealthservicesdiscounts

I've had a few emails from them in the last day, i would keep miles away from them.

keyser666

a.gibb78 wrote: »

They seem to be going under this name now dailyhealthservicesdiscounts

I've had a few emails from them in the last day, i would keep miles away from them.

What is the exact URL?

grisly

No voucher yet

dalesrider

keyser666 wrote: »

What is the exact URL?

This maybe

http://dailyhealthservic!!!!!!!!!!.com

You are better googling it. As you can see this site kinda messes up the url. even when encased in the url tag....

cybercow

Hi everyone, just to update you on my situation - I received a refund into my account on Saturday morning - checked again this morning just to make sure as I've been convinced it's going to disappear.

I'm cancelling my card today in branch, just to be on the safe side. J4kkx's post was very interesting re: the response from the company about delayed dispatch - although I doubt anything that comes from this company is anything less than dodgy, it would be wonderful if you did get your products - I'm just too much of a pessimist to have held out and waited!

Unhapp

still no refund despite email on 17/11/12 to state i would receive refund via method paid in 3-5 working days and david philips also verbally telling me he would ensure refund request is followed up. of course i didnt believe this for one minute. will hopefully start chargeback process today, david philips no longer answering mob and ignoring texts requesting refund. natwest continue to be unhelpful and didnt close my account after all (despite me being sat with branch manager and signing to confirm this had all been done prior to the payment being made and no payments at the time were pending). now being charged for being overdrawn due to the £260.99 coming out of account when no funds (all funds transferred due to "closure" of account which was never actioned). nightmare from start to finish and not yet finished. the quicker i can be rid of natwest and nhsdsicountsdaily or whatever name they are going by now the better.