Confused.com Motor Mate (argh!)

Confused.com_representative

kar999 wrote: »

What about cheques that have already been banked on Monday 24th and already going through clearing??? Will they be bounced???

Cheques with the incorrect date should not have been accepted by the bank or building society. Unfortunately in the instance that a cheque has been accepted, it will not be cashed for the value. Again we apologise for the incovenience experienced by this administration error.

MSE_Tony

Hi,

Thanks for the feedback so far.

Please do keep posting any issues you have been or are currently experiencing.

- Are you still awaiting your cradle/charger
- Have you recently received your £25 cheque, and was it issued correctly or incorrectly.

We have been informed there was a glitch which has been resolved - your feedback would tell us if it has.

Do let us know.

Catriona_P

I'm still waiting for both the cradle/charger and £25. I'm still not sure if I entered the right email address when I logged that I'd completed the miles. I posted my question on the Confused.com Facebook page a few days ago and was told to email them directly, which I did yesterday. No response as yet.

kar999

Confused.com_representative wrote: »

Cheques with the incorrect date should not have been accepted by the bank or building society. Unfortunately in the instance that a cheque has been accepted, it will not be cashed for the value. Again we apologise for the incovenience experienced by this administration error.

Ouch... I suspect that's gonna cost you a bob or two in bank charges. Fortuantely my bank doesn't charge me for returned cheques paid in but not honoured.... just £10 if I wanted to stop one.

(Thanks for the response.)

EDIT. I can confirm that mine has bounced today.

Hawkings_Boots

Yep cheque bounced today here too.

Still waiting for cradle etc. also

So we don't have to do anything for replacment cheques as these are being sent automatically??

jintyblue

Yip, I have a bouncy cheque too lol! Shows up on my banking as insop.com (i think) - I wondered what it was lol!

And still waiting on phone cradle.

I think its been a great app - Ive told loads of friends about it

:j

olly300

Hawkings_Boots wrote: »

Yep cheque bounced today here too.

Still waiting for cradle etc. also

So am I.

I presumed my first application for the cradle hasn't worked as when I applied for the cheque I had to have 2 goes to see the success page.

Hawkings_Boots wrote: »

So we don't have to do anything for replacment cheques as these are being sent automatically??

As the email says.

Since I did my 250 miles (which I did in 10 days) I've had 3 more updates to the app, 2 of which were in the last week.

lkmc01

Hi

My cheque has also bounced today. I didnt realise it was dated incorrectly and my bank accepted it at the counter. My email address is [EMAIL="laura.colley@hotmail.co.uk"]laura.colley@hotmail.co.uk[/EMAIL] :beer:

My partner is also still waiting for his cheque to come through [EMAIL="davidlichfield@hotmail.co.uk"]davidlichfield@hotmail.co.uk[/EMAIL]

And neither of us have receieved the charger and cradle yet.

Confused.com_representative

Hi all,

Replacement cheques for qualifying MotorMate users have been issued and can be expected in the post over the next couple of days.

If you have any queries about the cashback offer, cradles or chargers please email motormateadmin@confused.com

kar999

lkmc01 wrote: »

Hi

My cheque has also bounced today. I didnt realise it was dated incorrectly and my bank accepted it at the counter. My email address is DELETED :beer:

My partner is also still waiting for his cheque to come through DELETED email addy

And neither of us have receieved the charger and cradle yet.

But you will get a shed load of nasty spam picked up by web crawlers if you leave your personal email addresses in your post above.

If I were you I would edit your posts.