Huawei G300 £65 from Tesco

diamonds

Call customer services and ask to speak to provisioning as something is astray on your account or customer services and retail staff are missing a poss gprs checkbox/code.



Or


If they are aware of the problem ask them to transfer the credit to your old sim, should not be a problem given they know there is a fault.

JethroUK

Vix24 wrote: »

Bought this phone just over a week ago from Argos (with a new PAYG SIM) and cannot get the MMS service to work. Have spent ages on the phone with customer services putting in settings etc (even ending up unable to access the internet at one point). Everything else works and I can access the internet no problem.

The error I get is "service not activated on network". I'm told there are no bars or restrictions on it.

Went into a store today and they were most helpful and swapped the SIM for me, checked again there were no restrictions on the account. Still nothing.

Everyone I have spoken too says it should work and that the settings etc are correct.

Anyone have any ideas?

Tried my old SIM and it works just fine...obviously using that one is the solution but I have a fair bit of credit on the new card (due to topping up for holiday last week) and don't want to lose it.

Can Vodafone transfer it for me if a solution can't be found? I don't used MMS that much but as it should work I want it to!

I remember on a previous phone I had on Tesco/O2 I could not use MMS - tried absolutely everything

several calls to tesco still no joy

Someone told me that Tesco have definately NOT activated MMS (has to activated)

I called Tesco (again) with this info - very insistant on the phone - the advisor made some test whilst i was on the phone

Verdict?

It was NOT activated for MMS - the advisor called O2, had my sim MMS activated - it worked fine - i demanded a refund from Tesco for all my (50p a time) attempts to send an MMS

I say its not activated for MMS - insist they test your connection

Vix24

Gave up getting it sorted in the end as they assured me once again all was fine, and got them to transfer my credit over to the old sim which is now working perfectly well.

Only thing I lost was the freebee but that served its purpose last week while on holiday so not too bothered!

Thanks for all the advice!

J_B

j_b wrote: »

http://forums.moneysavingexpert.com/showpost.php?p=62339999&postcount=1333

anyone?

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JethroUK

J_B wrote: »

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Check settings>accounts

Open your gmail account and make sure your photos are set to sync

Check g+ app is set to auto back up

Check you are on WiFi

Take a photo

J_B

JethroUK wrote: »

Check settings>accounts

Facebook Synch is off - new app, just installed so not yet switched it on! What's App, own e mail, Skype and G Mail are all 'ON'

JethroUK wrote: »

Open your gmail account and make sure your photos are set to sync

I've looked in Google+ (on the PC - couldn't find anything on GMail), then gone to the photos / more / auto back up maybe that will fix it as it now seems ticked whereas it wasn't!

JethroUK wrote: »

Check g+ app is set to auto back up

Auto-backup is ON at the top of the screen
Back up photos is set to wifi or data
Videos is set to wifi - we don't have any videos though!
Roaming and charging are unticked

JethroUK wrote: »

Check you are on WiFi

Yes, why should that matter?? When I did eventually find the settings, both mobile and wifi were ticked.

JethroUK wrote: »

Take a photo

Smile .......................

JethroUK

Don't know where PC comes into it but

To auto backup photos taken with your mobile

As well as G+ app being set to autos back up

You also have to set your google mail account to sync photos

You also need to be on WiFi otherwise the sync process will not start

Make sure all those three things are true then take a photo and it will symc

JethroUK

farewell my trusty g 300 you will be in the post tomorrow

about a year ago I took out a 10 pound a month contract carphone warehouse which came with free htc phone- i used phone for about 3 months then decide to sell it on ebay £109 pounds

which is when I bought my g 300 for around about 63 pounds nett and £46 profit on a totally free phone

Used G300 for nearly a year - enjoyed it so much I decided to but another Huawei G520 quad core direct from China for a snip at £125

Just sold my old g300 for £75, few quid more than I paid for it brand new

notanexpert1

Can I ask for assistance please? (Bear in mind that basically I don't know what I'm doing!) So the story is that I got my G300 and upgraded it to ICS and now it's - oh I don't know what it's called, but it ends in B940. The phone has started to basically go nuts - it flashes from one app to another and then another etc. types by itself, starts to make calls and the only thing I can do is remove the battery. I have today updated it by pressing the power button and the volume up button and following insructions I found somewhere to factory reset. The screen, I forgot to mention, is very unresponsive. It's now a little better than it was, except that for instance when I want to see the 'About phone' in settings, I press the screen but nothing happens. I think maybe if I could downgrade to Gingerbread it might help? I truly don't know, all I do know is that my trusty G300 is virtually unusable Any help would be gratefully received.

J_B

I've just checked and it now seems to be working

JethroUK wrote: »

You also have to set your google mail account to sync photo

Yes, but where/how???
I still can't see any mention of backing up photos from the https://mail.google.com page

JethroUK wrote: »

You also need to be on WiFi otherwise the sync process will not start

Why?
We've got it set to data/or wifi.