Orange 'Free' Broadband

montage

jhp wrote: »

Orange dont own T-Mobile

Its a joint venture. 50/50.

...

Its totally not a joint venture! I walked into work one day and they said T-Mobile have sacked every Rep in the company and have a week to find 100 million or the administrators are being appointed.

In flew Orange to the rescue... Ofcom stepped in due to competition regulations, and they convinced them its "a joint venture" keeping each "company totally separate"........two years later both mobile networks show "EE" and there re-branding everything everywhere.

50/50 as long as Orange own both parts i guess its true.

moon777

Meet the people behind Everything Everywhere - The Leadership Team!

http://everythingeverywhere.com/team/

and someone must have known how EE would pan out - this name was registered back in 2010!

http://www.everythingelsewhere.com/

it deserved a link

montage

orange_the_new_ratners wrote: »

montage.

It may be the case that virgin piggy back onto the orange network. But.. if i currently pay 45 a month to orange they get 45. if i switch to virgin i will no longer be paying the wages of any of their back office staff or execs. orange may well receive a small percentage for the piggy back service but it will be a fraction of this amount. Also I am going to be paying virgin for broadband and phone line. Orange will get none of this. My friends and family who are also switching may well have to pay a termination charge. This will be a one off payment. Orange will never make any money out of me, on handsets, insurance , data roaming, broadband . This is a company on the slide, it is obviously struggling if it is trying to milk its long standing customers. In this day and age a seemingly invincible company can dissappear overnight, woolworths, northern rock, jjb , blackberry , saab ...........orange I predict.

Current customers , do not fall for the bribe, because when they have squeezed people on this issue they will be bullying existing customers for 4g and fibre optics. Get out while you can.

.........

Termination charges was a reference to the costs mobile operators charge each other when calling each others networks. Not a cancellation fee.

Your £45 a month line rental factors in handset subsidies and VAT as a bare minimum. Termination charges between networks are about 4.3p a minute. So if you use four to five hundred minutes a month calling people on their network they're better off than when you was a customer, and that's money for doing nothing.

If you want to hurt them get an unlimited plan at £36 pm and use 2000 minutes a month to call vodafone..... i'm sure they wont be offering you any retention deals then.

moon777

Anyone had the call yet from the Special Team?

and in advance - thought not!

About Everything Everywhere
Everything Everywhere is the UK’s largest communications company, providing mobile and fixed-broadband communications services to more than 27 million customers through the Orange and T-Mobile brands. It has invested over £15 billion since 2000 building Britain’s biggest mobile networks, and plans to invest over £1.5bn in the next three years to further improve its network and introduce fast 4G LTE mobile broadband services. Recognised for award-winning customer service, Everything Everywhere employs more than 15,000 people and operates over 720 retail stores across the UK. It has revenues equivalent to a FTSE 40 company and is backed by two of the world’s leading global communications groups, Deutsche Telekom and France Telecom, who are equal owners.


Recognised for award-winning customer service - err really? who by? what a sick joke.

Eva49

Recognised for award-winning customer service - err really? who by? what a sick joke.


Ofcom? lol

moon777

Eva49 wrote: »

Recognised for award-winning customer service - err really? who by? what a sick joke.


Ofcom? lol

Okay that's funny:rotfl:

diamonds

EE seems to have a cosy relationship with Ifcom, same as France Telecom does with its regulator now factor in the ex vice president of FT runs EE....

montage

They probably give them a good deal on their Landlines... £13.90 with free broadband

ShugMonkey

I was having a beer with another friend last night who hadn't heard about this fiasco, and he is also on the free BB deal.



So my personal experience is 3 people with this service and 0 people notified.

I guess there are a few 10's of thousands yet to be told officially.

WillBanyard

Just to add... This change of contract is adding insult to previous injury. Unknown to me, Orange took away my magic number rights during the summer, resulting in a monthly £9 bill being over £100. I did claw the money back eventually, but their argument was a little similar to this one. Having any magic numbers is "free" and changes to these services can be made, "this is in your terms and conditions."