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Orange 'Free' Broadband

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Comments

  • Eva49
    Eva49 Posts: 555 Forumite
    Part of the Furniture Combo Breaker
    111,475 Views!!!!
  • Eva49
    Eva49 Posts: 555 Forumite
    Part of the Furniture Combo Breaker
    virgin11 wrote: »
    Just phoned 08002944747 asked what was to happen to my miss sold contract(manager summonsed) asked what was the problem, he insisted broadband will be cut off on the date given.Has anybody else had this treatment

    Comments please MrRightSA
  • virgin11
    virgin11 Posts: 70 Forumite
    Just rang again,this time asked for managers name,sudden change in his attitude frEE broadband until the end of contract, no compo though.Thank you to all who have stayed on this thread although you have been sorted.Very good of you ,you all know who you are.
  • Eva49 wrote: »
    My resolution was also on the understanding that I drop legal action.

    But if they do not put it in writing soon ...........
    My letter from the legal team specifically states that I must refrain from any further litigation on this matter...does not forbid me from being a witness though :)
  • Paully232000
    Paully232000 Posts: 2,108 Forumite
    Just also sent a letter to complaints as well as my contact to the exec team as I have had no reply to my email yesterday morning to the exec team. The more letters/complaints they get from me the better :-)
  • yes, me too and copy to Ofcom,Press etc,but what the hell are we all doing giving up our Friday nights to this crazy situation? I wonder when my life will ever return to normal...
    Just also sent a letter to complaints as well as my contact to the exec team as I have had no reply to my email yesterday morning to the exec team. The more letters/complaints they get from me the better :-)
  • Paully232000
    Paully232000 Posts: 2,108 Forumite
    yes, me too and copy to Ofcom,Press etc,but what the hell are we all doing giving up our Friday nights to this crazy situation? I wonder when my life will ever return to normal...

    Maybe I will miss all the complaining. I will have to find something else to complain about :-)
  • i'm trying to keep up with this thread but it's getting massive!

    i still haven't had any contact from orange(email, phone, text) to say my broadband is going to be cancelled. i'm just wondering if i'm on some special package and they don't know about me.

    or have they stopped mucking about and will contact me in the run-up to my mobile renewal...

    any thoughts peeps?
  • Ady87
    Ady87 Posts: 279 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Is your line already with Orange?
  • Eva49
    Eva49 Posts: 555 Forumite
    Part of the Furniture Combo Breaker
    My letter from the legal team specifically states that I must refrain from any further litigation on this matter...does not forbid me from being a witness though :)

    Me neither!;)
This discussion has been closed.
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